How we can support you during coronavirus
We recognise, see and hear how much coronavirus is affecting the people living with us.
Anchor Hanover operates 114 care homes as well as Retirement and Extra Care housing across 1,700 sites in England and Wales. These settings differ significantly so it is appropriate that our responses are suited to your needs as residents.
On these pages of our website we aim to provide information to help you understand how our colleagues are working in different ways and useful guidance to help you stay well during coronavirus.
We are continuously monitoring the advice from government and our regulators to ensure we are safeguarding our residents and colleagues. We will update this page with information for both housing and care residents in the event of any developments.Read more
Useful information for housing residents during coronavirus
Anchor Hanover services for housing residents whilst government restrictions apply
Information about how our housing will operate during this period; the services we will continue to provide to housing residents and the changes we have had to make.
Official guidance and support during coronavirus
Links to official information in different formats and languages, guidance for people considered extremely vulnerable and how to register with the NHS Volunteer Responder Service.
Being well during coronavirus
Suggestions and advice on the different ways you can look after your wellbeing and stay active, mentally and physically, during coronavirus.
Anchor Hanover services available to support you during coronavirus
Information about how we can help housing residents stay connected via the internet, our Being Well Activity Packs, BeWise confidential advice service and new befriending scheme.
Useful information about our care homes during coronavirus
A friendly and safe welcome to our care homes
We understand that you will have many questions about finding your loved one a care home during this time. Find out about the measures our care homes have in place to keep residents and staff safe.
Our new care home enquiry process
Whilst we cannot currently invite you in to be shown around any of our care homes, there are other ways we can help you get a sense of what life in our homes is like. Find out more.
Coming to live with us
We know that at this time an already emotional move has been made even harder, however we can assure you that we are here for you and your loved one every step of the way. Find out more.
Visits to our care homes
Our number one priority is the health and wellbeing of our residents and staff, this includes making sure residents stay in touch with those closest to them. Find out more.