Report a repair

Reporting a non-emergency repair

Existing Anchor Hanover residents living in housing schemes without a manager based on site can report a non-emergency repair using our online form below. 

If your housing scheme has a manager, please report the repair to them instead of using this form.

A member of our Customer Service Support team will get in touch when they receive your form to get details of your repair and advise of next steps and timescales – so please ensure you leave correct contact details below.

Reporting an urgent or emergency repair

Urgent repairs can be logged with the Repairs Desk by calling 0800 234 6163 between 8am - 6pm Monday-Friday, and 8am - 4pm on Saturday.

Outside of these hours, and if your repair is an emergency, please contact Anchor Hanover on Call.