Helping you live happily and well
Guides and support
Continuing to care through coronavirus
We understand that you will have many questions about finding your loved one a care home during this time. Find out about the measures our care homes have in place to keep residents and staff safe.
Lettings and allocations policy
The purpose of this document is to set the Lettings Policy for allocating Anchor Hanover Retirement Housing properties which is fair, transparent and accountable.
The purpose of this policy is to inform colleagues, residents, Board and Committee members of Anchor Hanover Group’s policy on granting different types of tenancy.
Anchor Hanover Gender Pay Gap Report 2019
Read the key figures from our latest report to see how we will work towards reducing the pay gap and increasing diversify in the workforce
Understanding CQC ratings
Learn what the Care Quality Commission is, how they assess the performance of care homes, what their ratings mean, and how you can find their inspection reports online in our free online guide.
Guide to housing locations with guest rooms
Many Anchor Hanover locations offer a guest room that can be used by Anchor Hanover residents. You can see a list of locations that offer guest rooms here.
Guide to planning for later life and discussing retirement plans with loved ones
At Anchor Hanover, we know the way to get the most out of your retirement years is to think ahead, talk about it with your family and friends – and do some planning. Find out more.
Customer Privacy Notice
We take our data protection responsibilities seriously and only collect information needed to manage our business. Here you will find our Customer Privacy Notice.
Customer Impact Report
Our Customer Impact Report details some of the ways we put customers at the heart of everything we do.