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Guides and support

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About Anchor Hanover

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Not-for-profit
Contact details for individual Anchor Hanover locations

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Making decisions and moving

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Understanding CQC ratings
Suitability of your current home

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Living well in your home

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Anchor Hanover's community grants
Guide to MyAccount

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Supporting loved ones

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Guide to supporting a loved one with dementia
A carers guide to respite care

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Health and care

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What is dementia?
Winter health checks and flu jabs

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Finance

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BeWise Services
BeWise Services

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Lettings and allocations policy

About Anchor Hanover

The purpose of this document is to set the Lettings Policy for allocating Anchor Hanover Retirement Housing properties which is fair, transparent and accountable.

Tenancy Policy

About Anchor Hanover

The purpose of this policy is to inform colleagues, residents, Board and Committee members of Anchor Hanover Group’s policy on granting different types of tenancy.

EnergyWise Services

Finance

Energy advice and switching to find the best deals for you.

HomeWise Services

Finance

Help with arranging or funding home adaptations.

BeWise Services

Finance

Helps you remain independent later in life.

Anchor Hanover Gender Pay Gap Report 2019

About Anchor Hanover

Read the key figures from our latest report to see how we will work towards reducing the pay gap and increasing diversify in the workforce

Understanding CQC ratings

Making decisions and moving

Learn what the Care Quality Commission is, how they assess the performance of care homes, what their ratings mean, and how you can find their inspection reports online in our free online guide.

Guide to housing locations with guest rooms

Living well in your home

Many Anchor Hanover locations offer a guest room that can be used by Anchor Hanover residents. You can see a list of locations that offer guest rooms here.

Guide to planning for later life and discussing retirement plans with loved ones

Supporting loved ones

At Anchor Hanover, we know the way to get the most out of your retirement years is to think ahead, talk about it with your family and friends – and do some planning. Find out more.

Customer Privacy Notice

About Anchor Hanover

We take our data protection responsibilities seriously and only collect information needed to manage our business. Here you will find our Customer Privacy Notice.

Customer Impact Report

About Anchor Hanover

Our Customer Impact Report details some of the ways we put customers at the heart of everything we do.

Chef of the Year competition

About Anchor Hanover

The Anchor Hanover Chef of the Year competition is a chance for chefs from across the organisation to show off the culinary excellence and flair they deliver to our residents on a daily basis

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