A friendly and safe welcome to our care homes
Our care homes have measures in place to keep residents and staff safe.
We are well equipped and have good stocks of high-quality personal protective equipment (PPE) which comply with government requirements in our homes.
Our in-house team are highly-trained and experienced in ensuring a clean and sterile environment and committed to protecting everyone living and working in our home through the consistent use of infection control measures. These measures include regular hand washing, social distancing (and where not possible, PPE is worn by colleagues), putting on clean uniforms upon arrival and the proper use of appropriate PPE.
As members of the British Institute of Cleaning Science (BICSc), we take cleaning and cleanliness extremely seriously. We use the highest-quality products and are currently following an enhanced programme of cleaning.
While the way we do some things has had to change, we work hard to keep day-to-day life for residents as normal as possible. Our food is still freshly made, with a choice of menu daily, and our staff make sure that residents have varied activities each day, should they wish to take part. Relatives and loved ones are encouraged to maintain regular contact and we ensure this is facilitated using technology.
You can be reassured that our commitment to deliver safe care is being recognised by the independent regulator of health and social care in England. The Care Quality Commission (CQC) are assessing how well care homes are responding to the challenges of the coronavirus pandemic and we are proud as an organisation to be rated as managing well. Find out more here.
We understand that you will have many questions about finding your loved one a care home during this time and the information on these pages aims to give you some clarity. As ever, the friendly teams at each of our care homes are always happy to help and we invite you to get in touch.
Our commitment to you
Whilst the way we do things has changed slightly due to the Covid-19 pandemic, our quality care and the wellbeing of residents remains our priority.Find out about our commitment to you
Useful information about our care homes during coronavirus
Our new care home enquiry process
Whilst we cannot currently invite you in to be shown around any of our care homes, there are other ways we can help you get a sense of what life in our homes is like. Find out more.
Coming to live with us
We know that at this time an already emotional move has been made even harder, however we can assure you that we are here for you and your loved one every step of the way. Find out more.
Visits to our care homes
Our number one priority is the health and wellbeing of our residents and staff, this includes making sure residents stay in touch with those closest to them. Find out more.
Continuing to love later life in our care homes
During this difficult time we are trying to keep life as normal as possible in our care homes to help residents feel safe, secure, and positive about the future. Find out more.