We produce a selection of publications to keep our customers up-to-date with what’s happening across Anchor Hanover.
Life, our customer magazine, is sent out twice a year. The publication is split into three sections:
- Anchor Hanover updates – information and updates about changes within Anchor Hanover that may affect customers
- Community and involvement - all about customers and how you can get involved in Anchor Hanover activities
- Outside of Anchor Hanover - what's happening in the wider world that might affect or be of interest to customers
Feedback from customers helps to shape how the newsletter looks and what is included.
Customer Annual Reports
Our resident annual reports give a summary of how well we’ve delivered our services in the last 12 months and some of the improvements we’ve made since last year. We produce an individual report for our rental tenants and one for our leasehold/freehold homeowners. Residents were involved in helping to decide the content as well as the look and feel of the reports.
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