Our new care home enquiry process
To start your enquiry, simply make a call or email request to one of our friendly care homes. They will take your details and enable you to speak to a member of the senior care team and offer you a brochure.
Whilst we cannot currently invite you in to be shown around any of our care homes, there are other ways we can help you get a sense of what life in our homes is like.
A member of the team can offer you a virtual show round, a video call or a FaceTime appointment, where you can speak to them face-to-face, see the home and any rooms that are available.
Example of a show round virtual tour video
We know that at this time an already emotional decision has been made even harder, however we can assure you that we are here for you and your loved one every step of the way.
If you wish to take your enquiry further, an assessment will take place to make sure we can meet your loved one’s care needs. This will be arranged in a safe way via our senior care management team at our homes and may be conducted virtually or at a safe social distance with the staff member wearing the required PPE.
Useful information about our care homes during coronavirus
A friendly and safe welcome to our care homes
We understand that you will have many questions about finding your loved one a care home during this time. Find out about the measures our care homes have in place to keep residents and staff safe.
Coming to live with us
We know that at this time an already emotional move has been made even harder, however we can assure you that we are here for you and your loved one every step of the way. Find out more.
Visits to our care homes
Our number one priority is the health and wellbeing of our residents and staff, this includes making sure residents stay in touch with those closest to them. Find out more.
Continuing to love later life in our care homes
During this difficult time we are trying to keep life as normal as possible in our care homes to help residents feel safe, secure, and positive about the future. Find out more.