16 November 2018
Primrose Court care home praised by care regulator
Primrose Court care home in Guiseley has been classed as Good in all areas by regulator the Care Quality Commission (CQC).
Staff at Anchor’s Primrose Court on Orchard Way were celebrating this week after receiving the accolade.
The home, which cares for up to 33 residents, was praised by the CQC in the recent inspection which took place on 8 October 2018. Care homes are now classed as either outstanding, good, requiring improvement or inadequate.
Home Manager Joanne Lawrence said everyone at the home was thrilled because they had worked so hard to maintain high standards of care.
She said: “We have worked hard to make Primrose Court a good care home but to be given such praise from the regulator is wonderful. We are proud of the meals which are made from fresh seasonal ingredients and the high levels of training and support our staff receive.
“We welcome such rigorous inspections and clear ratings so older people and their families can see which homes are the best in the country. We’re so pleased to be classed as a good care home - we’ll be celebrating this success.”
The CQC inspection report, which can be found on the regulator’s website, highlighted the following examples of high standards of care at Primrose Court: ‘Relatives we spoke with told us they could visit the home at any time and always felt welcomed by the staff.’ One member of staff commented, “I think it is a well-run home. I've been to other homes and think we are more organised."
One person said, "There is something about the atmosphere; friendly and efficient. I get lots of attention. They have been very nice to me."
For more information on Primrose Court care home, please call on 0800 085 4324.