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Denham Garden Village

Denham Green Lane, Denham, Uxbridge, Buckinghamshire, UB9 5LB

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Retirement villages

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Denham Garden Village
Denham Garden Village
Denham Garden Village
Denham Garden Village
Denham Garden Village
Denham Garden Village
Denham Garden Village
Denham Garden Village
Denham Garden Village
Denham Garden Village
Denham Garden Village
Denham Garden Village
Denham Garden Village
Denham Garden Village
Denham Garden Village
Denham Garden Village

Welcome to Denham Garden Village

Denham Garden Village is Anchor’s award-winning development of retirement apartments, houses and bungalows situated in south Buckinghamshire.

Our location in the Buckinghamshire countryside offers the perfect balance of rural tranquillity with good road and rail access to London and the surrounding facilities. The shops in Denham Green are close by and the old village of Denham, with its excellent restaurants and public houses, is approximately a mile away.

However, you don’t have to travel that far for comfort and entertainment. On-site facilities include a health spa, café bar and village shop. The grounds incorporate 30 acres of private woodland, known as Nightingale Wood, which features purpose-built footpaths for the use of retirement community residents. The village centre includes indoor courtyards and atrium spaces that offer natural light among trees, where you can relax and enjoy the views all year round.

Whether you’re one of our younger or more elderly residents, you can combine the benefits of having an independent, active lifestyle with living in a community of like-minded people.

At Denham Garden Village we provide the peace of mind that comes with having 24-hour support and care available for those who need it. And with a GP surgery on-site you needn't go far for medical advice should you need it.

Report published
21 Aug 2018
Good

The service at Denham Garden Village is performing very well

Read the report now
Property reviews
Denham Garden Village currently has 5 reviews

Features of Denham Garden Village

Communal facilities

Shared facilities complementing each private residence:

  • Wellness Centre and Spa
  • Swimming pool
  • Beauty salon
  • Cafe
  • WiFi

Outdoor space

Well maintained outdoor space for you to enjoy:

  • Garden
  • Extensive grounds
  • Seated patio area
  • Communal greenhouse
  • Landscaped gardens

Care and support

More support available when you need it:

  • On‑site care services
  • Supporting Manager
  • 24 hour emergency response call system

Life at Denham Garden Village

Our retirement village has been designed to ensure that you can be involved when you want to or opt out when you don't. There’s always an interesting mix of social, cultural and physical activities on offer.

The state-of-the-art health spa includes a fully equipped gym and 15-metre swimming pool. You can also enjoy the sauna, steam room, Jacuzzi and solarium.

The café bar serves freshly made meals at lunchtime, along with a range of sandwiches and snacks. And, you can always enjoy a drink at our fully licensed bar.

A shop at our village centre enables you to buy basic provisions. And if you want to organise a party, meeting or activities, a large, multi-purpose village hall provides you with a venue.

You also have access to a library that offers free internet access and a GP surgery on site.

Denham Garden Village - Facilities

Our experience of developing retirement villages has taught us that people value space so our apartments, bungalows and houses are designed to maximise your living area, providing access to the outdoors via a balcony or patio.

Kitchens come equipped with high quality units and are fully fitted with oven, hob, extractor fan and an integrated fridge-freezer.

We know storage is important to our residents so we have made this a priority. Most properties feature tall larder units in the kitchen and spacious cupboards in the hallways or landings.

Master bedrooms have direct access to bathrooms and each home has its own energy-efficient gas boiler.

External maintenance and repairs are carried out professionally, with costs being met by monthly service and maintenance charges.

As an Approved Operator, we have signed up to the ARCO Consumer Code, and aim to ensure compliance with the ARCO Consumer Code in the operation of our extra care housing schemes and villages. For further information see www.arcouk.org.

All new properties have now been sold. Re-sales will be available periodically.

Denham Garden Village - Properties

We recognise that at the heart of any vibrant community is a fulfilling and varied social life.

The facilities at the heart of our retirement village have been designed to ensure you can be involved when you want to – or opt out when you’d rather not.

You can take an active role in organising the social calendar, running trips to the theatre, the coast and places of interest.

From time to time we conduct a survey of our residents to find out what activities you would like to do. Then, where possible, we organise the most popular choices.

Weekly activities include table tennis, indoor bowls, bingo, film club, walking group, snooker club and a craft class. Come along and get involved or just to chat to friends.

We also have a regular quiz night and line dance evening, in addition to activities going on in the health spa.

Denham Garden Village - Activities

Health

Denham Garden Village has its own dedicated care and support team based on-site called Anchor Homecare.

Delivered by a highly professional and dedicated team, Anchor Homecare is designed to make daily living easier and more enjoyable for people with care and support needs wanting to maintain an independent lifestyle.

The types of Anchor Homecare services that we offer are: Domestic Home Help Services, Personal Care and Companionship Services. Examples of typical activities covered include:

• Companionship services such as arranging social appointments, making travel arrangements, help participating in hobbies and company at meal times.
• Home help services such as light housekeeping, supervising home maintenance and help with shopping.
• Personal care services including help with bathing, dressing and shaving, providing medication reminders and administration, monitoring diet and offering eating support.

We can arrange the above types of activities to take place between 7am to 9:30pm.

Anchor Homecare services are available through a range of flexible care options, from on-going packages of care to one-off or short-term services. Charges for these services will vary depending on the level of support required.

The Anchor Homecare team is registered with the Care Quality Commission and our trained staff work with you to develop an individual care plan tailored to your personal circumstances and lifestyle preferences.

Pricing information

We endeavour to be completely transparent about all our charges and fees. Below is indicative pricing to act as a guide to the costs at Denham Garden Village, Uxbridge. For further information please contact us.

How much does it cost?

Properties for rent

Your monthly fee will range from £736.03 and normally includes your rent, service charge and water rates.

Properties for sale

Service charges start at £265.47 per month. They cover the costs associated with the day to day repair and management of the estate, including insurance of the building and maintenance of communal areas.

Retirement villages

What is included in leasehold charges?

Ongoing charges for leashold customers while living at Denham Garden Village:

Ground rent
£250 per year from 1 January 2015
It will increase by £100 every 10 years thereafter. This is payable on the 1 April each year and if you purchase your lease part way through the year a proportion of the amount due will be payable.

Service charge
£258.46 per month (1 April 18 - 31 March 19)
All residents pay a contribution to the running costs of the facilities, support services and maintenance of the building and grounds which is known as the ‘service charge’. The service charge is divided into a number of components detailed below. The service charge account is raised in advance and is split equally between all of the properties.

Component Elements of the Service Charge:

The Management Team
The Village Manager and support teams are responsible for the day to day running of Denham Garden Village and all its amenities. They ensure that all aspects of Denham Garden Village are constantly monitored and that the well-being of all residents is maintained. The management team on site are supported by central teams based in our support hub and head office.
A management fee covers the costs of the services provided to the properties centrally by Anchor. The services provided include HR, IT and Finance.

Gardens and Grounds
There will be places to relax and unwind in the communal grounds. Anchor will organise a gardening contractor to tend them and also look after the paths and walkways to make sure they are free of trip hazards.

Communal Areas, Electricity, Gas and Water
The heating, lighting and use of water in the communal areas and grounds are metered by the respective utility companies and the bills are submitted to the management company for payment on behalf of Denham Garden Village. As a leaseholder, you are responsible for your own utility bills and Council Tax.

24-Hour On-call Response
Your property is equipped with an emergency call system which will result in an on-call member of the team coming directly to your assistance, in an emergency. During times when there is no Anchor presence on site the calls are directed to Anchor Hanover on Call (Anchor’s 24-hour customer centre).

The Maintenance Team
There is a maintenance team on site who are qualified to undertake small repairs and provide fire alarm/ equipment checks within Denham Garden Village. This is covered under the service charge.

Telephone, Television and Wi-Fi
The properties are provided with telephone points and it is your responsibility to arrange a chosen provider (line rental will apply).
There is Wi-Fi in the communal areas within Denham Garden Village for you to access. If you would like Wi-Fi in your individual property then you can purchase this separately – direct with a provider of your choice.
For TV – we provide standard Freeview channels and the property is wired for Sky. If you want this then you would need to subscribe directly with a provider. You are responsible for obtaining a TV licence for your property, if required.

Insurance, Maintenance and Repair Contracts
We arrange for any external maintenance to your property and its facilities, and insure all the buildings. The service charge also covers regular external window cleaning. Repair contracts for lifts, plant and equipment are in place and all necessary checks are done on a monthly, quarterly or annual basis to comply with manufacturer’s recommendations and legislative requirements, where appropriate. The communal areas are inspected by the maintenance team to make sure that all lights and equipment are working correctly. They also arrange for PAT (portable appliance test) for all communal electrical equipment. Please note as an owner you will be responsible for the internal maintenance and redecoration of your property and for home contents insurance.

The Health Spa
Denham Garden Village has its own luxurious Health Spa with well- appointed changing rooms, an indoor swimming pool, steam room, sauna, hair and beauty salon fully equipped gymnasium and specialist treatment rooms. The Health Spa is for the use of village residents and people living in the local area. Residents can access all the facilities 7 days a week between 9am-5pm. There may be a charge for some dedicated treatments and activities.

Other costs:

Sales Transition and Administration Fee for resale
£660 inc. VAT at 20%
This covers Anchr's operational and administrational costs of dealing with the resales process. Details of charges for any additional solicitor enquiries are made available within the Sellers and Purchases information pack.

Deferred sinking fund contribution
The deferred sinking fund is a fund which we will build up over time and which will be available to meet the cost of major repairs and refurbishment works which are not covered by the monthly service charge.
The formula for calculating the payment due is set out in the lease. Your solicitor can explain how the sinking fund is calculated as this is a calculation dependent on many variables including the retail price index. Alternatively you can contact Anchor’s leasehold team for a calculation. This fund is ring-fenced for the sole use of works required at Denham Garden Village.

What is included in rental fees?

Ongoing charges for rented customers while living at Denham Garden Village:

Rent
Rents at Denham Garden Village vary by size and type of property and are reviewed on 1 April each year.

Service charge
Total service charge £199.47 (April 18 - March 19)
Service charge that is Housing Benefit eligible £181.94
Housing related support charge eligible £17.53

All residents pay a contribution to the running costs of the facilities, support services and maintenance of the building and grounds which is known as the ‘service charge’. The service charge is divided into a number of components detailed below.

Component Elements of the Service Charge:

The Management Team
The Village Manager and support teams are responsible for the day to day running of Denham Garden Village and all its amenities. They ensure that all aspects of Denham Garden Village are constantly monitored and that the well-being of all residents is maintained. The management team on site are supported by central teams based in our support hub and head office.
A management fee covers the costs of the services provided to the properties centrally by Anchor. The services provided include HR, IT and Finance.

Gardens and Grounds
There will be places to relax and unwind in the communal grounds. Anchor will organise a gardening contractor to tend them and also look after the paths and walkways to make sure they are free of trip hazards.

Communal Areas, Electricity, Gas and Water
The heating, lighting and use of water in the communal areas and grounds are metered by the respective utility companies and the bills are submitted to the management company for payment on behalf of Denham Garden Village.

24-Hour On-call Response
Your property is equipped with an emergency call system which will result in an on-call member of the team coming directly to your assistance, in an emergency. During times when there is no Anchor presence on site the calls are directed to Anchor Hanover on Call (Anchor’s 24-hour customer centre).

The Maintenance Team
There is a maintenance team on site who are qualified to undertake small repairs and provide fire alarm/ equipment checks within Denham Garden Village.

Maintenance and Repair Contracts
The service charge covers the regular external window cleaning as well as costs associated with the servicing and repair of the communal items such as lifts. The communal areas are inspected by the maintenance team to make sure that all lights and equipment are working correctly. They also arrange for PAT (portable appliance test) for all communal electrical equipment.

Replacement of major items
There are a number of communal items of equipment such as furniture and fittings, warden call/door entry system, fire system equipment, lifts, TV aerials and laundry equipment which are paid for through an asset replacement charge.
Under this charge we calculate an annual contribution from customers by taking the initial cost of an item and spreading that cost equally overs its anticipated life. Each customer then pays an equal proportion towards that year's cost.

Other charges

Water charges for individual properties
Most customers will be responsible for their own water charges, however, a number of the apartments are metred via a communal meter. where this is in place there will be a water charge levied by anchor not the water company. Charges are set by size of property and in April 2018 are:
- 1 bed, 2 person apartment - £12.65
- 2 bed, 3 person apartment - £14.46

Your local council will be able to advise you about getting help paying your rent and service charge through housing benefit. They will also be able to tell you if they will be paying grant to us to meet or contribute towards the support cost elements of our services to you.

What's happening at Denham Garden Village

  • All
  • News
News
17 February 2021

Supply of retirement communities needs to be boosted by a third by 2040, finds new report

The International Longevity Centre’s report, What we want: Future-proofing retirement housing in England, highlights the importance of housing designed specifically with emerging care needs in mind...

News
17 February 2021

Cross-party group calls for urgent action to make housing ‘dementia-ready’

A cross-party group of MPs and Peers has called for urgent action to ensure that housing is ‘dementia-ready’ from the outset, in a new report: "Housing for people with dementia – are we ready?"

News
16 February 2021

New ‘10 Today’ report finds ‘increased mental wellbeing’ among older people

The Demos report outlines the positive effects that Anchor Hanover’s 10 today exercise programme has had on the UK public.

News
16 February 2021

Re-engage and Anchor Hanover join forces to tackle ‘lockdown loneliness’ in older people

Anchor Hanover and national older people’s charity Re-engage have come together to tackle the rise in loneliness intensified by the pandemic.

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Getting here

Denham Garden Village

Denham Green Lane, Denham, Uxbridge, Buckinghamshire, UB9 5LB

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Customer reviews

This village has everything - medical centre on site invaluable at our age. Leisure Centre and beauty treatments on site to make you feel good. If you are fit enough you can join in classes for Pilate etc. You can have a personal trainer to get you in peak condition for your age. A chiropodist visits regularly if you can't bend down to reach your toes. There is a bar/restaurant on site if you don't feel like cooking. Bungalow is just what we needed and doors wide enough to take wheelchair if necessary later on. Neighbour and I want to double the size of the veranda. And have a gate at one end to leave the bungalow from the back to nab the ice cream man before he drives off - or chat to someone - so will have to ask about that and a patio sometime. Visitors to site are all ages - which is good and locals can come to Bingo, snooker and other events etc. We try to join in the various activities and I want peace to write and friends to help sell my novels by word of mouth. As an author I've had problems with people hacking my computer, which could happen anywhere. But confusing my book plots with real life causes imaginary grievances? It is good to know that you can always pass the time of day with someone in the shop or sit and have a cuppa. Or a coffee if the bar is open. If you have an emergency even in the middle of the night you can pull an orange cord or press a lifeline button to get advice and help. Many people living here have had interesting lives before they retired so I will be offering help and advice to anyone wanting to write their memoirs. Overall this is a good place to live and we are near relatives now.

Mrs Pamela Strange - February 2015

If there’s a problem you don’t have to worry. Just last week Carol and I were cooking dinner and set off the smoke alarm, within a flash we had somebody knocking at our
door to help.

Keith and Carol Gibbs, residents at Denham Garden Village - February 2014

There’s all sorts going on; whether it’s the weekly afternoon film showing, bridge club, or in-door bowls – we’re never short of things to do.

Keith and Carol Gibbs, residents at Denham Garden Village - February 2014

We both enjoy the social aspect of living here. There’s plenty to do if you want to take part in communal events, but you certainly aren’t under any obligation to take part.

Neil and Wendy Prosser, residents at Denham Garden Village - February 2014

I have been receiving care support ever since I moved to Denham Garden Village; a carer comes for an hour in the morning and 30 minutes in the evening to help me get in and out of bed - they really are a fantastic help!

Frieda Shand, resident at Denham Garden Village - February 2014

Denham Garden Village

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