Making the move

Choosing a retirement property is a big decision, and to ensure the process of choosing your new home and moving to Eaves Court is as easy as possible, Anchor have compiled the following helpful information for new purchasers.

It is important you feel confident in your decision and we encourage you to seek independent advice and discuss your options with your family and your legal advisers in detail.

Cost of moving into Eaves Court

The reservation fee for Eaves Court is £1,000.

10% of the purchase price is payable on exchange and customers will also need to budget for Stamp Duty, their own legal and moving costs.

Ongoing charges while living at Eaves Court

Service charge

£119.13 per week (1 April 2019 to 31 March 2020)

All residents pay a contribution to the running costs of the facilities, support services and maintenance of the building and grounds which is known as the ‘service charge’. The service charge is divided into a number of components detailed below. The service charge account is raised in advance and is split equally between all of the houses/apartments.

Component Elements of the Service Charge

Provision of care
At Eaves Court you will be provided a minimum of two hours of support every week as part of your service charge. To ensure your suitability, we undertake a written care and wellness assessment. The assessment is undertaken by Eaves Court’s registered care manager. Eaves Court is registered with the Care Quality Commission (CQC). The CQC are the independent regulator of health and social care in England.
If you require additional care above the mandatory 2 hours, then please speak to the on-site Anchor care
team and they’ll be able to advise on how best to support your needs. Costs for additional support are
as follows:

Care
30 minutes = £11.85
60 minutes = £17.85

Domestic
30 minutes = £10.00
60 minutes = £16.00

The Management Team
The Estate Services Manager, and support teams are responsible for the day to day running of Eaves Court and all its amenities. They ensure that all aspects of Eaves Court are constantly monitored and that the well-being of all residents is maintained. 

A small management fee covers the costs of the services provided to the houses/apartments centrally by Anchor. The services provided include HR, IT, finance, anchorcall and customer service centre.

Gardens and Grounds
Anchor will organise gardener(s) to tend the gardens and grounds and also look after the paths and walkways to make sure they are free of trip hazards.

Communal Areas, Electricity, Gas and Water 
The heating, lighting and use of water in the communal areas and gardens.

24-Hour On-call Response
Your apartment is equipped with an emergency call system. During times when there is no Anchor presence on site the calls are directed to Anchorcall (Anchor’s 24-hour customer centre).

The Maintenance Operative
There is a Maintenance Operative on site who is qualified to undertake small repairs and provide fire alarm/equipment checks within Eaves Court. In addition you can use the Maintenance Operative for help with small jobs in your home, at an additional charge, quotes can be obtained from the estate team.

Telephone, Television and Wi-Fi
You will be provided with a hotel style telephone in your apartment. Internal calls are free, you will be billed for external calls. You do have an option to go directly with your own choice of phone provider (line rental will apply). There will be Wi-Fi in the communal areas within Eaves Court for you to access, for free. If you would like Wi-Fi in your apartment then you can make arrangements to purchase this directly with a provider of your choice. For TV – we will provide standard Freeview channels and the property is wired for Sky Plus. If you wish to subscribe to Sky Plus you can make arrangements to do this directly with the provider. It is the customers responsibility to ensure you have a valid TV licence, if required.

Insurance, Maintenance and Repair Contracts
We arrange for any external maintenance to your apartment and its facilities, and provide insurance for all the buildings. Customers need to make their own arrangements for contents insurance. The service charge also includes a regular window cleaning service. Repair and service contracts for lifts, central kitchen equipment and other plant and equipment are in place and all necessary checks are carried out as required to comply with manufacturer’s recommendations and legislative requirements. The communal areas are inspected by the Maintenance Operative to make sure that all lights and equipment are working correctly. They also arrange for PAT (portable appliance test) for all communal electrical equipment. Please note as an owner you will be responsible for the internal maintenance and redecoration of your house/apartment and for home contents insurance.

Other costs at Eaves Court

Car parking

There are a number of car parking spaces available at Eaves Court under a license agreement which is £500 per year. Only one permit per apartment can be issued. The licence is renewable every 12 months. A number of
restrictions apply, for details please speak to a member of the sales teamplease speak to a member of the sales team. 

Legal & administration fee for resale

£1020 inc. VAT
This covers the cost of dealing with the resale of a property and the associated legal aspects. There
may be other costs associated with additional solicitor enquiries that you will be made aware of when
applicable.

Deferred sinking fund contribution

3% of the market value

The sinking fund is a fund which we will build up over time and which will be available to meet the cost of major repairs and refurbishment works which are not covered by the monthly service charge. 

You should note that the amount in the sinking fund may vary from time to time and we can give no guarantee that there will be sufficient funds in the sinking fund to meet all of the costs of any work which may need to be done. Where there are not sufficient funds in the sinking fund the difference will be collected as an addition to the service charge.

A payment of 3% of the value of the property will be paid at the point of sale, as a contribution to the sinking fund. This percentage will be the higher of either the open market value or the premium of the property at the point of sale. e.g. If you sell your property for £400,000 x 3% = £12,000 would be owed to Anchor at point of sale.