Welcome to Frederick Road
A friendly and safe welcome
Find out how we are welcoming new residents into our retirement housing, alongside the measures in place to keep everyone safe.
Features of Frederick Road
Care and support
More support available when you need it:
- 24 hour emergency response call system
Life at Frederick Road
Straightforward, supportive and safe
We continue to welcome new residents to our retirement housing safely. We ask residents, colleagues and visitors to consider using face-coverings in shared and busy areas and have thorough cleaning regimes for our shared spaces.
Making the most of technology
Everyone’s safety and wellbeing is our absolute priority, so where possible we are offering prospective residents the opportunity to use technology to do virtual viewings and can send videos and photographs to support your decision making. We will of course be delighted to welcome you for an in-person viewing if this is your preference.
We are open to new residents.
To start your enquiry, simply click “Enquire now” and call us or complete an enquiry form.
Our helpful team will offer you all the information you need to find your next home - we’ll provide you with full details of the property including up to date information on current vacancies and our waiting list.
When inviting you to consider a property everyone’s safety and wellbeing is our absolute priority.
To help you view the available property we can send you photographs and videos and offer a virtual show round video call, where you will be able to speak to the friendly manager one-to-one and take a look around. Alternatively, we can offer an in-person viewing if you prefer.
During this time we continue to exercise precautions to ensure the safety and wellbeing of our colleagues and visitors and so will only invite you to view a property in person once it is empty, and after you confirm that no member of your household is displaying any symptoms or self-isolating.
Our aim is for each viewing to be as safe and easy as possible, so during your visit the manager will observe social distancing at all times and you will be asked to follow handwashing guidelines and consider using a face covering in the communal areas. Ahead of your arrival the manager will open all the doors minimising your need to touch surfaces and ensuring rooms are well ventilated. They will also minimise risk by taking you to the property via the safest route possible and back up all other precautions with a thorough cleaning regime.To help you view the available property where possible we will send you photographs and videos and offer a virtual show round video call, where you will be able to speak to the friendly manager one-to-one and take a look around.
Your manager looks forward to welcoming you to your new home.
They will be your main point of contact and will work with you to ensure your move goes smoothly and will continue to support you to settle in, offering you any advice and guidance you need to feel at home and confident in your choice to live with us.
During this difficult time, we recognise, see and hear how much coronavirus is affecting the people living independently with us across our retirement housing and we want to help and support you as much as we can.
As part of that support, we have introduced a range of new tools to complement the existing wellbeing services we offer residents. These include services such as BeActive, our free online wellness and movement programme and we have also partnered with UK-wide call companion provider Reengage to offer a free telephone-based befriending service, BeSupportive, to help those who may not have others to talk to.
Where possible, we also put residents in touch with the many great local initiatives that aim to support people during this time and beyond.
Read more about how we are supporting our housing residents during coronavirus here.
Gillingham, Kent, ME7 5UT