Greenacres
Welcome to Greenacres
A friendly and safe welcome
Find out how we are welcoming new residents into our home, alongside the measures in place to keep everyone safe.
Anchor’s Greenacres care home in Banstead is a trusted provider of care for elderly people, and we offer support for older people who have residential and dementia care needs.
Our care home’s well trained and helpful staff provide 24-hour care and support to help you maintain your chosen lifestyle.
At Greenacres, activities play an important role and we aim to enhance our residents’ quality of life by providing a varied range of social activities.
We pride ourselves on the quality of our catering, with our chef preparing meals daily from fresh, seasonal ingredients.
Set in a bustling village with lots of amenities, Greenacres care home is located in its own beautiful grounds, which include patio areas and raised flower beds. It is close to Sutton and Epsom town centres, which are each around four miles away.
In times of uncertainty, Anchor is a care provider you can depend on. We are proudly not-for-profit with more than 50 years of experience.
Come and visit us at any time. We’re here to help and look forward to giving you a warm welcome.
The service at Greenacres is performing very well
In the latest Your Care Rating survey at Greenacres
Features of Greenacres
Communal facilities
Shared facilities complementing each private residence:
- Engaging activities programme
- Garden
- Communal lounge
- Hairdressing salon
- Conservatory
Care and support
In addition to residential care, we also offer:
- Palliative care
- Huntington's disease
- Dementia care
- Convalescence care
- Parkinson's disease
Food and dining
We promote wellbeing through a positive dining experience:
- Communal dining area
- Nutrition and hydration stations
- Visitors are welcome to join residents for meals
Life at Greenacres
At Greenacres care home, we provide quality 24-hour residential care and specialist care for residents who have dementia, or who have had strokes or suffer from respiratory distress or COPD.
We support and develop our staff on an ongoing basis to enable them to provide the highest quality care for our residents.
At our home we have:
- A library
- A holistic therapy room
- A ‘pets are welcome’ policy by arrangement with the Manager
- A games room
- A hairdressing salon
- A lift to upper floors
- A personal laundry facility and laundry service
- A payphone is available or residents can have their own private phone installed
- Regular religious services and meetings should you wish to take part
- Newspapers which can be ordered and delivered daily to your room
- Wheelchair access and car parking
Nearby facilities:
- Banstead town centre is a 10-minute walk away and can be reached via a foot path
- The nearest hospital is Epsom & St Helier, which 9 miles away
- Banstead Railway Station is 1 mile away
- A theatre, swimming pool, golf course and supermarket are under 8 miles away
Greenacres is a unique, purpose-built residence which was designed to provide residential social care. Set in a quiet location and in its own grounds, some rooms have lovely views of the gardens.
Our home is fully furnished and decorated to a high standard with a call system which ensures that help is at hand 24 hours a day.
We also have:
- 12 individual rooms in each of the 5 units
- Separate kitchen, lounges and dining rooms in all units
- All rooms with views of the gardens
- Some dining rooms open directly onto gardens
- A television point and connections for satellite and digital TV
- Tea-making facilities available to make drinks for you and your visitors
Other accommodation facilities include:
- Cosy lounges with TVs and quiet areas for reading and relaxing
- A wonderful Snoezelen sensory room, particularly soothing and stimulating for residents who have dementia
- A guest suite available for family and friends to stay overnight
- Bathrooms specially equipped so you can relax in comfort
- Safe, enclosed gardens
We encourage you to bring small personal items to enhance your room.
We know how important mealtimes are to our residents, so we always try to make this a sociable and enjoyable experience, whilst recognising individual choice.
Greenacres' Food Promise ensures all our menus offer freshly cooked, appetising and nutritionally balanced meals including:
- Cooked breakfast every day
- Wholesome homemade soup everyday
- Freshly baked biscuits and cakes everyday
- Traditional Sunday Roast
- Fish and Chips weekly
- A variety of snacks available all day
Our Chefs understand the nutritional needs of older people and ensure that our meals are prepared using fresh, seasonal ingredients.
We serve tasty, wholesome dishes and involve residents in selecting our menus at a local level. We offer daily choice of meals and cater for special dietary needs and preferences, helping keep our residents healthy and well nourished.
Our care home organises and arranges a variety of opportunities for our residents to enjoy daily activities in our home and in the local community.
We work in partnership with the National Association for Providers of Activities for Older People (NAPA) and encourage activities that enhance our residents’ lifestyle, health and wellbeing.
Residents preferred activities, interests and ability are discussed when they move in and an agreed plan ensures that these requests are fulfilled (wherever possible). Our residents’ suggestions for activities also help shape the planning process.
We organise supervised day trips to leisure facilities and places of interest as well as social events in the home, including themed restaurant evenings, arts and crafts, quizzes and regular entertainers.
Activities calendar
| Day | Morning | Lunch | Afternoon | Evening |
|---|---|---|---|---|
| No activity | No activity | No activity | No activity | |
| No activity | No activity | Outing | No activity | |
| Pamper session | Pamper session | Pamper session | Pamper session | |
| No activity | No activity | Extend exercise | No activity | |
| No activity | No activity | Evergreen club | Fish & chip supper | |
| No activity | No activity | No activity | No activity | |
| No activity | No activity | Afternoon tea | No activity |
Health
At Greenacres our caring and attentive staff work with our residents and their loved ones to create a detailed care plan which ensures our residents individual health and care needs are met.
We know how important it is to care for our residents with the dignity and respect they deserve and this is at the heart of what we do at Greenacres care home.
Our commitment to advanced dementia training for our staff has helped the Department of Health pass its goal of 3,000 Dignity Champions nationwide.
Our health and social care partners include:
- A GP who is available on request
- We have two hairdressers who visit every week
- A private chiropodist visits on request, with the NHS chiropodist who visit every 13 weeks
- A dentist and optician who visit the home
- The district nurse and physiotherapist who visit by arrangement
- Holistic therapist who visits weekly
Pricing information
We endeavour to be completely transparent about all our charges and fees. For further information please contact us.
How much does it cost?
Care homes
Call us to discuss your specific care needs today
What is included in care home fees?
For many people, moving to a care home is a big decision and it can be difficult to know where to start. Care home fees are based on a range of factors, including specific care needs, which can change over time.
Living in an Anchor care home you can be confident that a single fee covers the cost of your personally tailored 24 hour care and support, utility bills and meals, as well as a fantastic range of daily activities. In an Anchor care home our weekly charge includes:
- cost of personal care
- accommodation
- utilities e.g. heating and light
- all resident catering, meals, snacks and drinks
- laundry undertaken on the premises
- television licence, including for person use
- housekeeping services.
The following extra items and services are not covered by the weekly fees, however we can arrange for them to be provided (at an additional cost):
- professional hairdressing
- personal copies of newspapers or magazines
- personal purchases such as stationery, confectionery, toiletries etc.
- clothing, shoes and slippers
- dry cleaning
- private telephone line rental and calls and cable connections.
In the absence of free provision by the NHS, we can also arrange for the following healthcare services to be provided, these will be charged in addition to the weekly fees:
- chiropody
- optometry
- dentistry
- physiotherapy
- other privately arranged healthcare
- care staff accompaniment to regular medical appointments.
No upfront deposit is required at any of Anchor’s care homes to secure a room.
At Anchor we pride ourselves on offering a truly tailored approach to care and therefore need to fully understand your needs to provide you with an accurate fee estimate. Please call us to discuss your specific care needs today. Alternatively we welcome you to visit us to discuss your situation face-to-face.
Want more information on care home fees?
Learning about the different funding options available to you can also help you feel confident in your decisions. Anchor know that securing care home funding can sometimes appear a rather daunting task and so to help we have put together a free guide covering requesting assistance, top up fees and third-party payments.
Care home feesAt Greenacres we have a caring team of well qualified professionals, passionate about what they do and dedicated to ensuring our residents always feel confident that they can rely on a friendly face and helping hand 24-hours a day.
We encourage visits to Greenacres so you can meet our team and get a feel of what it would be like to live here. You will be able to look around, meet other residents, find out what goes on and ask any questions you may have. It is important to us that you make the right decision and are happy with your choice of new home.
Ravinder Sembi
Administrator
The team take great pride in the quality of care we offer our residents and welcome you to pop in and see our home for yourself.
A safe welcome
Staying safe
We only welcome new residents where it is completely safe to do so. Our home has whole-home testing, is well equipped and has a good stock of high quality personal protective equipment (PPE).
Staying clean
We ensure a sterile environment with regular deep-cleaning and are committed to protecting everyone living and working in our home through robust infection control measures.
Staying in touch
We maintain regular contact with families and do everything we can to ensure residents stay in touch with those closest to them. We also offer virtual show arounds to those considering our home.
Useful information
To start your enquiry, click 'Make Enquiry' and call us or complete an enquiry form. We’ll take your details and you’ll be able to speak to a senior member of our care team and request a brochure.
While we cannot currently invite you in for a visit, a member of our team can offer you a virtual show round, a video call or a FaceTime appointment, where you can speak to them one-on-one see the home and any rooms that are available.
If you wish to take your enquiry further, an assessment will take place to make sure we can meet you or your loved one’s care needs. This will be arranged in a safe way by the senior care management team at our home and may be conducted virtually or at a safe social distance with the staff member wearing the required PPE.
Keeping residents safe is our absolute priority. This means limiting the potential for cross-infection by supporting you or your loved one to live separately from other residents for the first two weeks of moving.
We’ll put together a comprehensive welcome programme designed entirely around you or your loved one. We’ll use this time to get to know each other and, most importantly, ensure there are plenty of opportunities to maintain regular contact with family and friends using the latest video call technology. After these first two weeks, we’ll introduce you or your loved one to the rest of the home, our friendly team and fellow residents. You can rest assured for these first two weeks that we’ll be here to support you or your loved one every step of the way.
Like any other infectious disease, Covid-19 can be prevented from spreading with the right training, equipment and infection control measures.
We are well equipped and have good stocks of high quality personal protective equipment (PPE) which comply with government requirements.
Our in-house team are highly trained and experienced in ensuring a clean and sterile environment and committed to protecting everyone living and working in our home through the consistent use of infection control measures. These measures include regular hand washing, social distancing (and where not possible, PPE is worn by colleagues), putting on clean uniforms upon arrival and the proper use of appropriate PPE.
As members of the British Institute of Cleaning Science (BICSc), we take cleaning and cleanliness extremely seriously. We use the highest quality products and are currently following an enhanced programme of cleaning.
During this difficult time, we’re keeping life as normal as possible so residents feel safe, secure, and happy. Which means you or your loved one can expect great fresh food, a wealth of activities and friendly company.
To make sure everyone can continue enjoying their hobbies, interests and a range of entertainment we have created a Welfare Assistant role to provide an extra pair of hands to keep life vibrant and fun.
And while visits from loved ones are still limited, we maintain regular contact with families and do everything we can to make sure residents stay in touch with those closest to them.
Getting here
Greenacres
The Horseshoe, Banstead, Surrey, SM7 2BQ
What's happening at Greenacres
#lovely #flower arranging today! #blooming #Creative #floral #WednesdayMotivation @GreenacresAH @whatsoninepsom @AnchorHanover @alzheimerssoc https://t.co/GxfaiC9OOJ
twitterToday’s staff #rounders #game to #kickstart our #SummerofSport2020 #active #TuesdayMotivation #winning @GreenacresAH @AnchorHanover @WOIBanstead @whatsoninepsom @alzheimerssoc @alzassociation https://t.co/yF7AZWdNgu
twitterSport is not cancelled: care homes across the country launch a sporting tournament for the nation
Undeterred by major sporting events being cancelled or played behind closed doors due to the pandemic, Anchor care homes across the country are taking matters into their own hands.
The residents really enjoyed their glass decorating today #Creative #Glasses #activeminds #colour @GreenacresAH @WOIBanstead @WhatsOnSurrey @AnchorHanover https://t.co/iGhPIjh7px
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