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Coronavirus latest: Read our latest information here.

Harden Hall care home

235 Coalpool Lane, Walsall, West Midlands, WS3 1RF

01922 620 422

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Harden Hall
Harden Hall
Harden Hall
Harden Hall
Harden Hall
Harden Hall
Harden Hall
Harden Hall
Harden Hall
Harden Hall

Welcome to Harden Hall

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A friendly and safe welcome

We’re vaccinated. Find out more, alongside all the measures in place to keep everyone safe.

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Harden Hall in Walsall is a contemporary residential care home set in modern and comfortable surroundings. Meticulously finished to a very high standard, Harden Hall offers first class care and facilities with en-suite rooms for up to 54 residents, in a light, spacious and elegant setting.

At Anchor, we have a long history of caring for older people and we put our residents at the heart of everything we do. In times of uncertainty, Anchor is a care provider you can depend on. We are proudly not-for-profit with more than 50 years of experience. Harden Hall is the result of this approach, carefully conceived with all our experience and passion, to meet the needs and expectations of the next generation of older people.

Our dedicated service, combined with Harden Hall's modern environment and facilities, allow our residents to live a full, rich and meaningful life in the company of supportive, like-minded people.

We also offer respite care at Harden Hall so if you are thinking about going away, but worried about your loved one we can offer a helping hand.

If you are looking for a home for yourself or a loved one, why not find out more about what Harden Hall has to offer.

Report published
13 Sep 2018
Good

The service at Harden Hall is performing very well

Read the report now
Results published
25 March 2019
947/1,000

In the latest Your Care Rating survey at Harden Hall

Read the report now
Independent reviews

Features of Harden Hall

Communal facilities

Shared facilities complementing each private residence:

  • Engaging activities programme
  • Communal lounge
  • Hairdressing salon
  • Communal iPad

Care and support

In addition to residential care, we also offer:

  • Dementia care
  • Personalised care plans

Food and dining

We promote wellbeing through a positive dining experience:

  • Communal dining area
  • Visitors are welcome to join residents for meals

Life at Harden Hall

You’ll always find plenty to do at Harden Hall, with a host of daily leisure activities for you to take part in.

Quiet areas and spacious en-suite rooms ensure peace and privacy when you want it. We adopt a ‘pets welcome’ policy by arrangement with the home manager.

A café, lounges and quiet spaces and hair and beauty salon are all at hand. On warm days take a stroll in the landscaped gardens and enjoy the peaceful setting. Or simply enjoy a break at one of the outdoor seating areas.

Harden Hall is close to local shops and the community. There are also a wide range of local amenities close by including:
• Shops are two minutes walk away
• Doctors Surgery is five minutes walk away
• Walsall Arboretum Park is 10 minutes drive away
• Hospital is ten minutes drive away

Harden Hall offers a warm, safe and friendly environment, with facilities to make you feel at home in our care.

Harden Hall is purpose built with care in mind and offers a wide range of features and facilities designed with the very latest technology and to Anchor’s exacting specifications:

• Well decorated, tasteful interior design
• Dining room and lounge on every floor
• Quiet lounges and seating areas
• Hair and beauty salon
• Café
• Engaging events and activities
• Beautiful landscaped gardens with outdoor seating areas
• Some ground floor rooms with patio doors

Harden Hall - Accommodation

At Harden Hall we make the most of meal times. Anchor has won national recognition for the quality of its food and catering service. And with dining areas on each floor, you don’t have far to go to enjoy each mealtime. All our menus offer freshly cooked, wholesome, appetising and nutritionally balanced food with a different choice every day. We’ll get to know your likes and dislikes, catering for any special dietary requirements so that you enjoy all of the meals we serve.

With social events in the home and the community, arranged in collaboration with residents, you can make your life at Harden Hall a hive of activity or as gentle as you wish.

Activities, interests and ability are discussed when you move in and an agreed plan ensures that these requests are fulfilled. Your suggestions for activities also help shape the planning process.

We know how important it is to maintain close bonds with the people in your life. At Harden Hall, your visitors are always welcome at any time, including mealtimes. We also encourage you to maintain links with the wider community and come and go as you please.

Harden Hall - Activities

Health

Because each of us is unique, we encourage you to choose how your care is planned and delivered at Harden Hall. We work closely with you and your family, to build a personal picture of your needs. Little things can make a big difference, so we always strive to understand what is important to you. We call it person centred care because it’s built around you or your loved one. It’s there to help you settle in really quickly, with regular reviews to keep things up-to-date. Dedicated staff ensure care, support and understanding is tailored to your exact needs. They will ensure that you continue to enjoy maximum independence and 24-hour peace of mind, knowing that all the help and assistance you might need is always at hand. All carers employed by Anchor are given intensive training and are required to complete NVQ qualifications and a range of in-house courses to assure you of the best possible care. We provide high quality care and support for residents living with dementia by treating them as individuals. All of our employees are trained and supported by our dedicated dementia team to ensure residents feel valued and able to live life to the full. Ever ready to offer support to family and friends via access to information and advice, their approach respects the uniqueness of each person rather than focusing on the diagnosis of dementia.

Pricing information

We endeavour to be completely transparent about all our charges and fees. For further information please contact us.

How much does it cost?

Care homes

Call us to discuss your specific care needs today

What is included in care home fees?

For many people, moving to a care home is a big decision and it can be difficult to know where to start. Care home fees are based on a range of factors, including specific care needs, which can change over time.

Living in an Anchor care home you can be confident that a single fee covers the cost of your personally tailored 24 hour care and support, utility bills and meals, as well as a fantastic range of daily activities. In an Anchor care home our weekly charge includes:
- cost of personal care
- accommodation
- utilities e.g. heating and light
- all resident catering, meals, snacks and drinks
- laundry undertaken on the premises
- television licence, including for person use
- housekeeping services.

The following extra items and services are not covered by the weekly fees, however we can arrange for them to be provided (at an additional cost):
- professional hairdressing
- personal copies of newspapers or magazines
- personal purchases such as stationery, confectionery, toiletries etc.
- clothing, shoes and slippers
- dry cleaning
- private telephone line rental and calls and cable connections.

In the absence of free provision by the NHS, we can also arrange for the following healthcare services to be provided, these will be charged in addition to the weekly fees:
- chiropody
- optometry
- dentistry
- physiotherapy
- other privately arranged healthcare
- care staff accompaniment to regular medical appointments.

No upfront deposit is required at any of Anchor’s care homes to secure a room.

At Anchor we pride ourselves on offering a truly tailored approach to care and therefore need to fully understand your needs to provide you with an accurate fee estimate. Please call us to discuss your specific care needs today. Alternatively we welcome you to visit us to discuss your situation face-to-face.

Want more information on care home fees?

Learning about the different funding options available to you can also help you feel confident in your decisions. Anchor know that securing care home funding can sometimes appear a rather daunting task and so to help we have put together a free guide covering requesting assistance, top up fees and third-party payments.

Care home fees

What's happening at Harden Hall

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News
9 April 2021

Anchor Hanover forms pioneering partnership to tackle climate change

Five of the UK’s leading housing associations have formed a pioneering partnership to improve the energy efficiency of their 300,000 homes for more than 600,000 customers, while creating new...

News
7 April 2021

New research exposes UK’s reluctance to talk about dementia

New research by Anchor Hanover has revealed the nation’s lack of awareness of the prevalence of dementia, and our deep-rooted reluctance to think and talk about it.

News
30 March 2021

Anchor Hanover announces new landmark £300m sustainable and unsecured refinancing

Anchor Hanover Group, England’s largest not-for-profit provider of housing and care for older people, has completed an innovative refinancing of its bank debt which sets two new benchmarks for the...

News
25 March 2021

UK’s first purpose-built LGBT+ Extra Care housing facility moves forward in Manchester

Proposals to deliver the UK’s first purpose built and co-produced LGBT+ older person’s housing scheme have taken a leap forward as Anchor Hanover has been chosen as preferred partner to deliver it.

News
19 March 2021

Anchor Hanover signs up to Disability Confident Scheme

Anchor Hanover, England’s largest not-for-profit provider of specialist housing and care for people in later life, have joined the Disability Confident 2021 scheme.

News
19 March 2021

National Day of Reflection

Tuesday 23rd March marks the anniversary of the first coronavirus lockdown. The charity Marie Curie is launching a National Day of Reflection on this day, to remember those...

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A safe welcome

Staying safe icon

Staying safe

We continue to welcome new residents to our home safely. We regularly test residents and colleagues, have received Covid-19 vaccinations and are well equipped with high-quality personal protective equipment (PPE).

Staying clean icon

Staying clean

We ensure a sterile environment with regular deep-cleaning and are committed to protecting everyone living and working in our home through robust infection-control measures.

Staying in touch icon

Staying in touch

We maintain regular contact with families and are doing everything we can to enable residents to see relatives and loved ones wherever it is safe to do so. We also offer virtual show rounds to those considering our home.

Useful information

To start your enquiry simply click 'Make Enquiry' and call us or complete an enquiry form.

 

We’ll provide you with full details of the home, along with any other information you’d like such as sample menus and activity schedules.

While we can’t currently invite you to visit in person, a member of our friendly team can offer you a virtual show round, a video call or a FaceTime appointment, where you can speak to them one-to-one and take a look around the home and any rooms that are available.

We’re keen to show you what daily life is like here and for you to meet the staff providing care. You can also see for yourself the measures we’ve put in place to keep residents safe.

If you wish to take your enquiry further, an assessment will take place to make sure we can meet your loved one’s care needs. This will be arranged in a safe way by the senior care management team at the home and may be conducted virtually or at a safe social distance with the staff member wearing the required PPE.

Ensuring residents’ safety and wellbeing is our absolute priority.

We’ll put together a comprehensive settling-in programme with you and your loved one, designed entirely around their needs. This provides a dedicated package of one-to-one activities and support that minimises any potential risk of cross-infection while settling into the home.

We understand how important visits are and are pleased that government guidelines allow residents to nominate a single named person who can visit regularly during this period, supported by testing.

We’ll use this time to get to know each other and, most importantly, ensure there are plenty of opportunities to maintain regular contact with other family and friends using the latest video call technology. 

Our chef will arrange delicious meals to suit your loved one’s preferences and dietary requirements and discuss our menus going forward. And, from day one of moving in, our housekeeping teams make sure bedrooms and laundry services are tailored to their needs.

The home manager will discuss every area of moving-in with you in detail to make sure you and your loved one know exactly what to expect and feel confident and welcomed when they come to live with us

Our homes were among the first in the country to take part in the government’s care home testing programme in July 2020 – and we’ve been regularly testing colleagues and residents since.

  • All care home colleagues are routinely tested twice every week.
  • All residents are tested on admission to the home and then routinely. 

With residents’ safety and wellbeing our absolute priority, we want to assure you that we’re doing everything possible to prevent coronavirus entering our homes.

We are pleased that care home residents and workers have been prioritised to receive the COVID-19 vaccine.

The roll-out to Anchor care homes is underway with vaccination teams having visited every home and all residents having been offered a first vaccine. Vaccination teams are now in the process of revisiting homes to administer the second vaccine.

All new residents will also be prioritised for a vaccination on move-in.

Each of our homes is different so please speak directly to the manager of the care home you’re interested in.

Like any other infectious disease, coronavirus can be prevented from spreading with the right training, equipment and infection-control measures.

We are well equipped and have good stocks of high-quality personal protective equipment (PPE) which complies with government requirements.

Our in-house team are highly trained and experienced in ensuring a clean and safe environment and committed to protecting everyone living and working in our home through the consistent use of infection control measures. These measures include regular hand washing, social distancing, putting on clean uniforms upon arrival and the proper use of appropriate PPE.

As members of the British Institute of Cleaning Science (BICSc), we take cleaning and cleanliness extremely seriously. We use the highest-quality products and are following an enhanced programme of cleaning.

We understand how important visits are for everyone and are pleased that family and friends are able to enter our care homes, supported by testing, for regular visits to their loved ones. This follows a change in government guidance. 

Every care home resident can nominate two named visitors who will be able to see them regularly. Additionally, residents with the highest care needs will be able to nominate an essential care giver. 

We’re delighted that people living in our homes are able to have more regular, sustained and meaningful contact with a loved one. 

Alongside this, our homes continue to offer visits to other friends or family members with arrangements such as inside visiting spaces with a screen and outdoor or window visits. We will always permit visits in exceptional circumstances. We’ve also invested significantly in technology – such as Skype and FaceTime– so you can stay in regular touch. 

Of course, visiting remains subject to changes in government guidance and lockdown restrictions.

Each of our homes is different and you’ll have the opportunity to speak directly to the Manager of the care home you’re interested in.
 

During this difficult time, we’re keeping life as normal as possible so residents feel safe, secure, and happy. Which means your loved one can expect great fresh food, a wealth of activities and friendly company.

Residents continue to enjoy delicious, freshly-made meals every day, with a choice of menu daily, prepared by our expert catering teams.

Our creative activity programmes, developed by our in-house team of wellness coordinators, aims to keep residents as active and healthy as possible, should they wish to take part, ranging from person-centred activities to home-wide events.

Getting here

Harden Hall

235 Coalpool Lane, Walsall, West Midlands, WS3 1RF

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Top 20 carehome.co.uk Award LaingBuisson Care Winner 2019

 

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