The Manor House care home, Barnard Castle
Barnard CastleCounty Durham
John Street, Barnard Castle, County Durham, DL12 8ET
Welcome to The Manor House, Barnard Castle
A friendly and safe welcome
In person show rounds now available. Find out more, alongside all the measures in place to keep everyone safe.
The Manor House Barnard Castle is a beautiful purpose-built care home in County Durham. Set in a quiet location but still close to the local town, The Manor House provides everything a resident could need and much more.
Our luxurious home offers excellent facilities, whilst providing 24-hour care in generous bedroom suites, each benefitting from an en suite bathroom. Communal areas within our home are beautifully appointed, providing residents with all they could need to maintain their accustomed lifestyles. These include luxurious lounges, dining rooms on each floor serving varied daily menu choices, library areas and a fully equipped bar, which also serves hot beverages and home-made cakes.
Whatever you or your loved one need, whether it’s respite or convalescence, a comfortable home and some assistance with everyday tasks, or specialised dementia care, we have the expertise and the facilities to provide it. Our staff are caring, professional and absolutely dedicated to the support and wellbeing of our residents.
At The Manor House Barnard Castle, we are passionate about how we care for our residents. Where possible, we encourage residents to enjoy their independence, with the peace of mind that our team is on hand to help 24-hours a day. We provide a tailored plan of assistance and care within a stimulating and homely environment, working together with residents and families to ensure that all our residents continue to enjoy the lifestyle to which they are accustomed.
Everything at The Manor House Barnard Castle is designed to make life easier and more comfortable. From the beautifully maintained grounds to each individual fitting, we ensure that even the smallest detail receives our full attention. Here every individual living space is made to measure with high-quality finishes and specifications, as pleasing to the eye as they are practical. We have created a modern, high-quality care home, individual in appearance and situated in stunning surroundings.
Making the move
We know that moving to a care home is a decision that requires careful consideration, and can be the result of a life-changing event. With years of experience providing support and care to older people, our warm and friendly staff are committed to helping each resident through the transition and making the move to The Manor House Barnard castle as easy as possible.
Features of The Manor House, Barnard Castle
Shared facilities complementing each private residence:
- Engaging activities programme
- Swimming pool
- Communal lounge
Care and support
In addition to residential care, we also offer:
- Respite care
- Palliative care
- Huntington's disease
- Dementia care
- Convalescence care
Food and dining
We promote wellbeing through a positive dining experience:
- Communal dining area
- Nutrition and hydration stations
Life at The Manor House, Barnard Castle
You’ll always find plenty to do at The Manor House at Barnard Castle, with a host of daily leisure activities for you to take part in.
Quiet areas and spacious en-suite rooms ensure peace and privacy when you want it.
Lounges and quiet spaces and hair and beauty salon are all at hand. On warm days take a stroll in the landscaped gardens and enjoy the peaceful setting. Or simply enjoy a break at one of the outdoor seating areas.
The Manor House at Barnard Castle is close to local shops and has excellent access to the motorway networks. There are also a wide range of local amenities close by including:
• Shops are a short walk away
• Close to transport links
• Local sites of interest are within a mile
The Manor House at Barnard Castle offers a luxurious, safe and friendly environment, with facilities to make you feel at home in our care.
The Manor House at Barnard Castle is purpose built with care in mind and offers a wide range of features and facilities, including:
• Spacious, private rooms with en-suite facilities
• Internet access for all residents including an internet corner
• Beautifully appointed, tasteful interior design
• Social 'hub' areas where refreshments are available for residents and visitors to enjoy at their convenience
• Hairdressing and beauty salon
• Large landscaped gardens with outdoor seating areas
• Library Room
At The Manor House at Barnard Castle, we make the most of meal times. Anchor has won national recognition for the quality of its food and catering service. All our menus offer freshly cooked, wholesome, appetising and nutritionally balanced food with a different choice every day. We’ll get to know your likes and dislikes, catering for any special dietary requirements so that you enjoy all of the meals we serve.
With social events in the home and the community, arranged in collaboration with residents, you can make your life at The Manor House Barnard Castle a hive of activity or as gentle as you wish. Activities, interests and ability are discussed when you move in and an agreed plan ensures that these requests are fulfilled. Your suggestions for activities also help shape the planning process. We know how important it is to maintain close bonds with the people in your life. At The Manor House Barnard Castle, your visitors are always welcome at any time, including mealtimes.
Because each of us is unique, we encourage you to choose how your care is planned and delivered at The Manor House Barnard Castle. We work closely with you and your family, to build a personal picture of your needs. Little things can make a big difference, so we always strive to understand what is important to you. We call it person centred care because it’s built around you or your loved one. It’s there to help you settle in really quickly, with regular reviews to keep things up-to-date. Dedicated staff ensure care, support and understanding is tailored to your exact needs. They will ensure that you continue to enjoy maximum independence and 24-hour peace of mind, knowing that all the help and assistance you might need is always at hand. All carers employed by Anchor are given intensive training and are required to complete NVQ qualifications and a range of in-house courses to assure you of the best possible care. We provide high quality care and support for residents living with dementia by treating them as individuals. All of our employees are trained and supported by our dedicated dementia team to ensure residents feel valued and able to live life to the full. Ever ready to offer support to family and friends via access to information and advice, their approach respects the uniqueness of each person rather than focusing on the diagnosis of dementia.
We endeavour to be completely transparent about all our charges and fees. For further information please contact us.
How much does it cost?
Call us to discuss your specific care needs today
What is included in care home fees?
For many people, moving to a care home is a big decision and it can be difficult to know where to start. Care home fees are based on a range of factors, including specific care needs, which can change over time.
Living in an Anchor care home you can be confident that a single fee covers the cost of your personally tailored 24 hour care and support, utility bills and meals, as well as a fantastic range of daily activities. In an Anchor care home our weekly charge includes:
- cost of personal care
- utilities e.g. heating and light
- all resident catering, meals, snacks and drinks
- laundry undertaken on the premises
- television licence, including for person use
- housekeeping services.
The following extra items and services are not covered by the weekly fees, however we can arrange for them to be provided (at an additional cost):
- professional hairdressing
- personal copies of newspapers or magazines
- personal purchases such as stationery, confectionery, toiletries etc.
- clothing, shoes and slippers
- dry cleaning
- private telephone line rental and calls and cable connections.
In the absence of free provision by the NHS, we can also arrange for the following healthcare services to be provided, these will be charged in addition to the weekly fees:
- other privately arranged healthcare
- care staff accompaniment to regular medical appointments.
No upfront deposit is required at any of Anchor’s care homes to secure a room.
At Anchor we pride ourselves on offering a truly tailored approach to care and therefore need to fully understand your needs to provide you with an accurate fee estimate. Please call us to discuss your specific care needs today. Alternatively we welcome you to visit us to discuss your situation face-to-face.
Want more information on care home fees?
Learning about the different funding options available to you can also help you feel confident in your decisions. Anchor know that securing care home funding can sometimes appear a rather daunting task and so to help we have put together a free guide covering requesting assistance, top up fees and third-party payments.Care home fees
Summer short stay respite 3 for 2 offer
We are offering you an opportunity to receive 3 weeks care for the price of 2 weeks when you move into one of our participating care homes on a short stay respite basis*
A warm and safe welcome
Safety as priority
We continue to welcome new residents to our home safely. We have received our vaccinations, regularly test residents and colleagues, and are well equipped with high-quality personal protective equipment (PPE).
Take a tour
In person show rounds are available for you and your loved-one to tour our home and meet the team, subject to testing and safety guidelines. Simply make an enquiry and we’ll arrange your visit.
Enjoy a range of safe visiting options for loved-ones, including regular contact from up to five named visitors supported by testing, plus outdoor and indoor visits with a screen.
To start your enquiry simply click 'Enquiry now' and call us or complete an enquiry form.
We’ll provide you with full details of the home, along with any other information you’d like such as sample menus and activity schedules.
Taking a tour
Whether you’re looking to stay with us permanently, or for a short break, we’re delighted that we can now invite you to take a show round of the home in person, subject to testing and safety guidelines. Simply book a tour with the home manager once you’ve made your enquiry.
We can also provide a virtual show round if you’d prefer. Either way, we’re keen to show you what daily life is like here and for you to meet our friendly team.
If you decide following your visit that you or your loved one would like to move into the home we’ll organise an assessment either face to face – with PPE and socially distanced – or conducted virtually to make sure we can meet all of your care needs.
Ensuring residents’ safety and wellbeing is our absolute priority.
Before move-in we'll put together a comprehensive settling-in programme designed entirely around you or your loved ones needs. This provides a dedicated package of one-to-one activities and support that maintains everyone’s safety while settling into the home.
We’ll use this time to get to know each other and, most importantly, ensure there are plenty of opportunities to maintain regular contact with family and friends – either through face-to-face visits (see Visiting your loved-one section) or using the latest video call technology.
The home manager will discuss every area of moving-in with you in detail to make sure you and your loved one know exactly what to expect and feel confident and welcomed when they come to live with us
We understand how important visits are for everyone and are pleased that government guidelines have been eased again to allow residents to nominate up to two named people (increasing to five from Monday 17 May) who will be able to visit regularly, supported by testing, including during the settling-in period.
We’re delighted that people living in our homes are able to have more regular, sustained and meaningful contact with loved ones.
In addition, our homes continue to offer visits to other friends or family members with arrangements such as inside visiting spaces with a screen and outdoor or window visits. We will always permit visits in exceptional circumstances. We’ve also invested significantly in technology – such as Skype and FaceTime– so you can stay in regular touch.
Of course, visiting remains subject to changes in government guidance and lockdown restrictions.
Each of our homes is different and you’ll have the opportunity to speak directly to the Manager of the care home you’re interested in.
Our homes were among the first in the country to take part in the government’s care home testing programme in July 2020 – and we’ve been regularly testing colleagues and residents since.
- All care home colleagues are routinely tested twice every week.
- All residents are tested on admission to the home and then routinely.
With residents’ safety and wellbeing our absolute priority, we want to assure you that we’re doing everything possible to prevent coronavirus entering our homes.
Vaccinations have been offered to all residents and colleagues.
Where required, all new residents are prioritised for a vaccination on move-in.
We are well equipped and have good stocks of high-quality personal protective equipment (PPE) which complies with government requirements.
Our in-house team are highly trained and experienced in ensuring a clean and safe environment and committed to protecting everyone living and working in our home through the consistent use of infection control measures. These measures include regular hand washing, social distancing, putting on clean uniforms upon arrival and the proper use of appropriate PPE.
As members of the British Institute of Cleaning Science (BICSc), we take cleaning and cleanliness extremely seriously. We use the highest-quality products and are following an enhanced programme of cleaning.
During this difficult time, we’re keeping life as normal as possible so residents feel safe, secure, and happy. Which means your loved one can expect great fresh food, a wealth of activities and friendly company.
Residents continue to enjoy delicious, freshly-made meals every day, with a choice of menu daily, prepared by our expert catering teams.
Our creative activity programmes, developed by our in-house team of wellness coordinators, aims to keep residents as active and healthy as possible, should they wish to take part, ranging from person-centred activities to home-wide events.
The Manor House, Barnard Castle
John Street, Barnard Castle, County Durham, DL12 8ET
Want to find out more about The Manor House, Barnard Castle?
Review from the sister of a resident at The Manor House Barnard Castle
“The home is very well decorated extremely clean feeling more of a luxury hotel rather than a care home. She had the very best of professional care while staying there and appeared to be relaxed and content. The management and staff were always available to discuss any aspect that arose.”Read more reviews on www.carehome.co.uk