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  • The Manor House, Knaresborough

Coronavirus latest: Read our latest information here.

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The Manor House care home, Knaresborough

KnaresboroughNorth Yorkshire

1 Hambleton Grove, Knaresborough, North Yorkshire, HG5 0DB

01423 797 555

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  • Overview
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Overview
The Manor House, Knaresborough
The Manor House, Knaresborough
The Manor House, Knaresborough
The Manor House, Knaresborough
The Manor House, Knaresborough
The Manor House, Knaresborough
The Manor House, Knaresborough
The Manor House, Knaresborough

Welcome to The Manor House, Knaresborough

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A friendly and safe welcome

We’re vaccinated. Find out more, alongside all the measures in place to keep everyone safe.

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The Manor House care home enjoys an ideal location close to Knaresborough town centre with all its shops, restaurants and bars. In addition to being close to the River Nidd and Knaresborough Castle, our home benefits from excellent transport links to Harrogate, York and Leeds.

With a choice of 75 generous bedroom suites, each suite has its own private bathroom, and all are decorated and furnished to the highest standards. Our bedrooms are arranged in small groups and many benefit from lovely views of our private gardens.

Our staff are experienced, friendly and completely dedicated to providing the best care while making The Manor House Knaresborough feel like home for all our residents. Life can be live at your preferred pace. Our Activities Co-ordinator arranges our daily, weekly and monthly activities programme, taking into account the wishes of our residents.

Our home has a great range of facilities on-site for our residents to enjoy. There is a fully equipped bar, which is in regular use by residents and also serves home-made cakes. We also have a hair and beauty salon, quiet lounges and library areas. We offer different dining choices, both in terms of our menus and where our residents eat.

Report published
25 Feb 2021
Good

The service at The Manor House, Knaresborough is performing very well

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Independent reviews

Our care

At The Manor House Knaresborough, we are passionate about how we care for our residents. Where possible, we encourage residents to enjoy their independence, with the peace of mind that our team is on hand to help 24-hours a day. We provide a tailored plan of assistance and care within a stimulating and homely environment, working together with residents and families to ensure that all our residents continue to enjoy the lifestyle to which they are accustomed.

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Our home

Everything at The Manor House Knaresborough is designed to make life easier and more comfortable. From the beautifully maintained grounds to each individual fitting, we ensure that even the smallest detail receives our full attention. Here every individual living space is made to measure with high-quality finishes and specifications, as pleasing to the eye as they are practical. We have created a modern, high-quality care home, individual in appearance and situated in stunning surroundings.

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Making the move

We know that moving to a care home is a decision that requires careful consideration, and can be the result of a life-changing event. With years of experience providing support and care to older people, our warm and friendly staff are committed to helping each resident through the transition and making the move to The Manor House Knaresborough as easy as possible.

Contact us today

Features of The Manor House, Knaresborough

Communal facilities

Shared facilities complementing each private residence:

  • Engaging activities programme
  • Garden
  • Swimming pool
  • Communal lounge
  • Hobby / craft room

Care and support

In addition to residential care, we also offer:

  • Respite care
  • Palliative care
  • Huntington's disease
  • Dementia care
  • Convalescence care

Food and dining

We promote wellbeing through a positive dining experience:

  • Communal dining area
  • Nutrition and hydration stations
  • Private dining area

Life at The Manor House, Knaresborough

You’ll always find plenty to do at The Manor House at Knaresborough, with a host of daily leisure activities for you to take part in.

Quiet areas and spacious en-suite rooms ensure peace and privacy when you want it.
Lounges and quiet spaces and hair and beauty salon are all at hand. On warm days take a stroll in the beautifully landscaped gardens and enjoy the peaceful setting. Or simply enjoy a break at one of the outdoor seating areas.

The Manor House at Knaresborough is close to local shops and has excellent access to the motorway networks. There are also a wide range of local amenities close by including:
• Close to Knaresborough High Street
• Within half a mile of Knaresborough Train Station
• A short walk from the River Nidd and other local amenities

The Manor House at Knaresborough offers a luxurious, safe and friendly environment, with facilities to make you feel at home in our care.

The Manor House at Knaresborough is purpose built with care in mind and offers a wide range of features and facilities, including:

• Spacious, furnished rooms with en-suite facilities
• Resident's library
• Beautifully appointed, tasteful interior design
• Garden cafe
• Spa and wellness suite including massage, foot spa and occupational therapy. Hairdressing and beauty salon
• Secluded landscaped gardens with outdoor seating areas
• Shop for residents

At The Manor House at Knaresborough we make the most of meal times. Anchor has won national recognition for the quality of its food and catering service. All our menus offer freshly cooked, wholesome, appetising and nutritionally balanced food with a different choice every day. We’ll get to know your likes and dislikes, catering for any special dietary requirements so that you enjoy all of the meals we serve.

The Manor House, Knaresborough - Dining

With social events in the home and the community, arranged in collaboration with residents, you can make your life at The Manor House at Knaresborough a hive of activity or as gentle as you wish. Activities, interests and ability are discussed when you move in and an agreed plan ensures that these requests are fulfilled. Your suggestions for activities also help shape the planning process. We know how important it is to maintain close bonds with the people in your life. At The Manor House, your visitors are always welcome at any time, including mealtimes.

The Manor House, Knaresborough - Activities

Health

Because each of us is unique, we encourage you to choose how your care is planned and delivered at The Manor House . We work closely with you and your family, to build a personal picture of your needs. Little things can make a big difference, so we always strive to understand what is important to you. We call it person centred care because it’s built around you or your loved one. It’s there to help you settle in really quickly, with regular reviews to keep things up-to-date. Dedicated staff ensure care, support and understanding is tailored to your exact needs. They will ensure that you continue to enjoy maximum independence and 24-hour peace of mind, knowing that all the help and assistance you might need is always at hand. All carers employed by Anchor are given intensive training and are required to complete NVQ qualifications and a range of in-house courses to assure you of the best possible care. We provide high quality care and support for residents living with dementia by treating them as individuals. All of our employees are trained and supported by our dedicated dementia team to ensure residents feel valued and able to live life to the full. Ever ready to offer support to family and friends via access to information and advice, their approach respects the uniqueness of each person rather than focusing on the diagnosis of dementia.

Pricing information

We endeavour to be completely transparent about all our charges and fees. For further information please contact us.

How much does it cost?

Care homes

Call us to discuss your specific care needs today

What is included in care home fees?

For many people, moving to a care home is a big decision and it can be difficult to know where to start. Care home fees are based on a range of factors, including specific care needs, which can change over time.

Living in an Anchor care home you can be confident that a single fee covers the cost of your personally tailored 24 hour care and support, utility bills and meals, as well as a fantastic range of daily activities. In an Anchor care home our weekly charge includes:
- cost of personal care
- accommodation
- utilities e.g. heating and light
- all resident catering, meals, snacks and drinks
- laundry undertaken on the premises
- television licence, including for person use
- housekeeping services.

The following extra items and services are not covered by the weekly fees, however we can arrange for them to be provided (at an additional cost):
- professional hairdressing
- personal copies of newspapers or magazines
- personal purchases such as stationery, confectionery, toiletries etc.
- clothing, shoes and slippers
- dry cleaning
- private telephone line rental and calls and cable connections.

In the absence of free provision by the NHS, we can also arrange for the following healthcare services to be provided, these will be charged in addition to the weekly fees:
- chiropody
- optometry
- dentistry
- physiotherapy
- other privately arranged healthcare
- care staff accompaniment to regular medical appointments.

No upfront deposit is required at any of Anchor’s care homes to secure a room.

At Anchor we pride ourselves on offering a truly tailored approach to care and therefore need to fully understand your needs to provide you with an accurate fee estimate. Please call us to discuss your specific care needs today. Alternatively we welcome you to visit us to discuss your situation face-to-face.

Want more information on care home fees?

Learning about the different funding options available to you can also help you feel confident in your decisions. Anchor know that securing care home funding can sometimes appear a rather daunting task and so to help we have put together a free guide covering requesting assistance, top up fees and third-party payments.

Care home fees

What's happening at The Manor House, Knaresborough

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The Manor House, Knaresborough Twitter post
11 April 2021

This afternoon we are watching the Queen at 80. In honour of his royal Highness Prince Phillip our thoughts are with you, your majesty and the whole family at this devastating time. God save the Queen #HRHPrincePhilip #GodSavetheQueen https://t.co/pOLyvdYRTV

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The Manor House, Knaresborough Twitter post
9 April 2021

Our residents were quite tired this afternoon so we only had a few for some afternoon art. Trisha really enjoyed painting this lovely spring time hanging to go in her window. Jean has always had a strong interest in art so she came and joined us and we had a lovely chat 🌹🌸🌞🌤 https://t.co/sHNtC6TzYM

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The Manor House, Knaresborough Twitter post
9 April 2021

A lot of our residents are big fans of the royal family, so they’re saddened by the news of Prince Phillip passing today. Here are some of our ladies raising a glass of Sherry for the Duke of Edinburgh 🇬🇧👑 https://t.co/FoPqjzLJ4i

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News
9 April 2021

Anchor Hanover forms pioneering partnership to tackle climate change

Five of the UK’s leading housing associations have formed a pioneering partnership to improve the energy efficiency of their 300,000 homes for more than 600,000 customers, while creating new...

The Manor House, Knaresborough Twitter post
8 April 2021

Lovely afternoon all enjoyed the Mega quiz well done to everyone 🥰 https://t.co/uP3yh6n8IS

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The Manor House, Knaresborough Twitter post
7 April 2021

Our gentlemen’s club is in full swing here this afternoon with some very competitive games of dominoes! Wine, beer, pork pies and crisps, it doesn’t matter that the pubs are shut when we have our very own bar right here! 🍺🎲🥧 https://t.co/OmwEzEUkLA

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News
7 April 2021

New research exposes UK’s reluctance to talk about dementia

New research by Anchor Hanover has revealed the nation’s lack of awareness of the prevalence of dementia, and our deep-rooted reluctance to think and talk about it.

The Manor House, Knaresborough Twitter post
6 April 2021

We had a great exercise session for all our residents today over all floors. We had a great mix of songs on and everyone got really involved practicing their dance moves, Everyone is about to enjoy a well earned cup of tea and slice of cake 🏃‍♀️🎶💜 https://t.co/U3qkabjD5g

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The Manor House, Knaresborough Twitter post
6 April 2021

Its Tuesday again already?it’s knit and natter time! Our ladies are hard at work knitting squares for another baby blanket , but we always make time for a cup of tea and a chat  ☺️💝 https://t.co/nbPB7IInKi

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The Manor House, Knaresborough Twitter post
5 April 2021

Our Easter raffle was drawn today by our lovely senior Hannah. She picked out the winning ticket which was one of our care assistants Katie! She's on a diet but her children will help out eating this I'm sure! 💛🐰🍫🐣 https://t.co/Sgbp0dCdQ3

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The Manor House, Knaresborough Twitter post
5 April 2021

Here are our residents enjoying their cream tea. We even had edible flowers for decoration to be extra fancy! It's so nice to see so many out of their rooms and sat together discussing Easter and the memories they have of this time of year growing up ☕🍰💜🐰🐾🐣 https://t.co/wR9vjLEU0t

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The Manor House, Knaresborough Twitter post
5 April 2021

Our chef Tom has made a beautiful Easter themed cream tea for our residents to enjoy this afternoon. With some Easter nest cakes, not forgetting the cadburys mini eggs of course! Here he is with his handiwork before they go off to all floors to be served in the lounge 💜🐰🐣☕🍰 https://t.co/m8WyTXaqvK

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The Manor House, Knaresborough Twitter post
5 April 2021

It doesn't matter what your age is, you're never too old to do an Easter egg hunt! Everyone loved looking for little chocolate eggs, pretty sure they loved eating them too! 💜🍫🐣🐾🐰 https://t.co/tnjP8Felwa

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The Manor House, Knaresborough Twitter post
5 April 2021

It might be bank holiday Monday but the Easter celebrations haven’t stopped here! Every residents received an egg this morning with compliments of the Manor House. It is. It is of course, perfectly acceptable to eat a bit of chocolate this morning before lunch! 💜🍫🐣🐰 https://t.co/1SM3ek8pgd

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The Manor House, Knaresborough Twitter post
5 April 2021

Designed with exquisite attention to detail, our home is a place you can flourish, indulge and relax. Find out more about The Manor House: https://t.co/ICZGaqYAQY https://t.co/ivmvOPCXbF

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The Manor House, Knaresborough Twitter post
1 April 2021

At The Manor House we promote leisure activities that provide engaging opportunities for social interaction – you’ll be surrounded by people you can enjoy spending your time with. Find out more: https://t.co/ICZGaqYAQY https://t.co/M7fvEIAr5w

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The Manor House, Knaresborough Twitter post
1 April 2021

We had so much fun at the mega quiz and we only got 1 wrong! Not surprising given that a lot of questions were abou cakes 🍰🍰🍰 https://t.co/SL6yZeqrkr

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The Manor House, Knaresborough Twitter post
31 March 2021

This is why everyone was eager to finish exercise class earlier, ice cream in the ☀️🍦 https://t.co/S6VEK8baPJ

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The Manor House, Knaresborough Twitter post
31 March 2021

We had a very small group for our keep fit class today, as everyone was too excited for some good old British sunshine. We had a small session before heading to the garden to enjoy the weather before the snow arrives that we have forecast for next week! ☀️❄️💜😊 https://t.co/7yNhf7M6Jj

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The Manor House, Knaresborough Twitter post
30 March 2021

We were very lucky to receive an Easter treat from our local Morrison’s store, who have donated an egg for every member of staff to enjoy! Here are Lucy and Andrea receiving theirs, with many thanks to Morrison’s for this amazing gesture! @Morrisons https://t.co/u9yq7HpCEK

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News
30 March 2021

Anchor Hanover announces new landmark £300m sustainable and unsecured refinancing

Anchor Hanover Group, England’s largest not-for-profit provider of housing and care for older people, has completed an innovative refinancing of its bank debt which sets two new benchmarks for the...

The Manor House, Knaresborough Twitter post
30 March 2021

Lockdown allotment team! We've been hard at work preparing our allotment ready for our residents to come and enjoy it soon! We can't wait to start visiting again with them all 🌱🌺🍃 https://t.co/0dZBYMJqpc

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The Manor House, Knaresborough Twitter post
30 March 2021

We had a lovely morning a knit and natter, sat with the patio doors open enjoying the birds singing and the beautiful sunshine! https://t.co/xVj8futKIV

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The Manor House, Knaresborough Twitter post
29 March 2021

Bingo afternoon everybody in full swing yet again well done ladies 🥰 https://t.co/pp9Zb3vc2I

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The Manor House, Knaresborough Twitter post
29 March 2021

We welcome new residents at The Manor House Knaresborough. Please call us on 01423797555 if you require any information. #spring https://t.co/pXfVxDQBU1

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The Manor House, Knaresborough Twitter post
27 March 2021

The weather is not that great today,so we are enjoying a good film. https://t.co/4SIFTAkX6G

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The Manor House, Knaresborough Twitter post
26 March 2021

It’s world theatre day today so we celebrated with our own indoor theatre here at the home. We have bubbly on ice, tubs of popcorn at the ready, and at the interval we even have those little tubs of ice cream for the residents. Not quite the London palladium but it’s not too bad! https://t.co/8jCvdVpK66

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The Manor House, Knaresborough Twitter post
25 March 2021

A local school pupil decorated an egg of her mum who works at the home and one of our residents Jean who often waves at her when she walks by, for an Easter egg decorating competition at their school. Jean was very pleased to hear she had been included in this masterpiece! 💜 https://t.co/fHzEHS3oOl

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News
25 March 2021

UK’s first purpose-built LGBT+ Extra Care housing facility moves forward in Manchester

Proposals to deliver the UK’s first purpose built and co-produced LGBT+ older person’s housing scheme have taken a leap forward as Anchor Hanover has been chosen as preferred partner to deliver it.

The Manor House, Knaresborough Twitter post
24 March 2021

Does anything say spring quite like these stylish Easter bonnets made by our residents on Chester’s? Were ready for the runway now #easterfashion @alzheimerssoc @DementiaUK @DementiaFriends https://t.co/VRUVa62wKT

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The Manor House, Knaresborough Twitter post
24 March 2021

Just look at the concentration going on whilst making Easter cards this afternoon! There were some lovely cards created just in time to be posted to friends and family! 🐣🐰🌼 https://t.co/l3JfiGRGSB

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The Manor House, Knaresborough Twitter post
24 March 2021

We had 2 birthdays in the home today , one of them the big 4-0! Lockdown birthdays aren’t the best but we are hoping the cake and wine helps! Happy birthday Klara and James! 💜🥂🎉🎈 https://t.co/zcWB1tmQyF

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The Manor House, Knaresborough Twitter post
24 March 2021

Our colleague Ali heard a good way to describe dementia.Visualise a fire bucket with rust and holes ,filled with sand, recent memories & thoughts overflow at the top, with the deeper older memories stay buried at the bottom of the bucket. So she made some artwork for us! https://t.co/SqeomqozQZ

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The Manor House, Knaresborough Twitter post
24 March 2021

We had a great morning decorating eggs for our Easter tree, Easter is one of our favourite times of the year so we are always eager to get crafting! 💜🐣🐰 https://t.co/86Ta8KwrKh

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The Manor House, Knaresborough Twitter post
23 March 2021

We had a great exercise session for all our residents today over all floors. We had a great mix of ABBA songs on and everyone got really involved practicing their dance moves, they certainly put the staff to shame! Everyone is about to enjoy a well earned cup of tea and cake! https://t.co/HLoRRLNitK

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The Manor House, Knaresborough Twitter post
23 March 2021

Knit and natter time. We made sure we stopped for the 2 minute silence to remember those who have lost their lives to COVID, which was a very poignant moment We look forward to the rest of the year as we all feel pretty positive when we reflect on how far we have come together. https://t.co/AeSbuyvavs

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The Manor House, Knaresborough Twitter post
22 March 2021

Our reminisce session this week focussed on holidays Everyone shared Some lovely memories of where they all went on holiday with family and loved ones A lovely afternoon ❤️😊 https://t.co/lVPIhx3BLi

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News
19 March 2021

Anchor Hanover signs up to Disability Confident Scheme

Anchor Hanover, England’s largest not-for-profit provider of specialist housing and care for people in later life, have joined the Disability Confident 2021 scheme.

The Manor House, Knaresborough Twitter post
19 March 2021

Look who made it to the front page of our local newspaper this week! Our wonderful couple Harry and Pauline. Here’s Harry with our activities team Jo and Katie, absolutely made up! We hope people reading it feel a boost of positivity, it’s certainly put a smile on faces here! https://t.co/AkVWafrOGN

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The Manor House, Knaresborough Twitter post
19 March 2021

Red Nose Day at The Manor House! Today we all got together for a coffee morning and some fun Red Nose Day cakes to raise some money for comic relief. Everyone had a great morning and had a laugh at our staff dressed in red with their customised masks! ❤️❤️❤️ https://t.co/q7aNZG1raz

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News
19 March 2021

Manor House Knaresborough care home holds weekend of Mother’s Day festivities

The Manor House Knaresborough care home held a series of special celebrations to mark the importance of mothers.

News
19 March 2021

National Day of Reflection

Tuesday 23rd March marks the anniversary of the first coronavirus lockdown. The charity Marie Curie is launching a National Day of Reflection on this day, to remember those...

The Manor House, Knaresborough Twitter post
18 March 2021

mega quiz was so much fun! We love testing our knowledge and seeing how many questions we can get right! It’s so nice that we get to join in with other homes to do this 💜😊 https://t.co/y5a2SUW2Ic

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News
18 March 2021

Manor House Knaresborough care home resident reunited with wife of 61 years

A resident from a Knaresborough care home has been reunited with his wife of 61 years following new guidelines enabling indoor visits from a single named family member or friend.

The Manor House, Knaresborough Twitter post
17 March 2021

Our residents have had an indulgent afternoon tasting some samples of our new spring and summer menu. There’s been macaroni cheese, creamy Tuscan chicken and meatballs, not to mention the many new deserts on offer (the baileys cream tart was a particular favourite!) https://t.co/kDbahd5qCq

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The Manor House, Knaresborough Twitter post
17 March 2021

We had a great morning making lucky clover broaches, the residents even made them for the staff. Not to mention those st Patrick’s day biscuits that were made yesterday! Were feeling the luck of the Irish today! ☘️💜☘️💜 https://t.co/vz8YOYvM8p

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The Manor House, Knaresborough Twitter post
17 March 2021

Happy St.Patrick’s day from all at the Manor House in knaresborough! We have a fun day of food and activities happening with our residents today. Hope you all enjoy your day whatever you do to celebrate ☘️☘️☘️ https://t.co/IkU0kMBNXh

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The Manor House, Knaresborough Twitter post
16 March 2021

Our activity support Katie was hard at work this afternoon decorating our homemade biscuits ready for St. Patricks Day. She's decided she's ready to apply for the great British bake off now 👍☘ #stpatricksday2021 https://t.co/mJo4oQDFRd

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The Manor House, Knaresborough Twitter post
16 March 2021

Our residents were laughing their socks off this afternoon at our beetle drive. This is definitely going to be a regular activity now as it was absolutely hilarious and great fun 😂🐜💜 https://t.co/M3b7oHR1e6

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The Manor House, Knaresborough Twitter post
16 March 2021

How is it Tuesday again already?? You know what that means, it’s knit and natter time! Our ladies are hard at work knitting squares for another baby blanket , it’s quite fun when you can have a cup or tea and a catch at the same time though ☺️💝 https://t.co/CEqjdiBqJU

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The Manor House, Knaresborough Twitter post
16 March 2021

We had a busy morning baking on Chester’s. Our biscuits are ready to be baked then iced ready for St.Patrick’s day tomorrow! Everyone did a great job of mixing and rolling and cutting , we can’t wait to give them a try!🍪☘️😋 @DementiaUK @alzheimerssoc @ https://t.co/CBpD5y2ktY

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The Manor House, Knaresborough Twitter post
15 March 2021

Bingo afternoon everybody in full swing yet again well done ladies 🥰 https://t.co/oMlMZaoAbD

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The Manor House, Knaresborough Twitter post
14 March 2021

Cream teas all around! Luckily we have some room left after our lunch to enjoy scones with jam and cream and a selection of finger sandwiches and cake. Accompanied by a pot of tea of course! https://t.co/bZkmdlMftM

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The Manor House, Knaresborough Twitter post
14 March 2021

We had a beautiful hamper with lots of goodies in to be won for Mother’s Day, as modelled here by our lovely resident Sheila who drew the winnning ticket.The winner was one of our staff members Louise!.All funds raised by our regular raffles go to the residents fund #goodcause https://t.co/v1cDdcgl2v

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The Manor House, Knaresborough Twitter post
14 March 2021

Whilst his daddy (head chef James) is hard at work cooking for us, baby Oliver is enjoying a nap with the blanket our lovely residents knitted for him. All the ladies at our knit and natter group knitted a square each as a gift for our latest addition to the manor house babies! https://t.co/DKhvoz4AAk

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The Manor House, Knaresborough Twitter post
14 March 2021

To let our residents know how much they mean to us, all our ladies today received a little gift from us here at The Manor House. Some of Chester’s residents couldn’t wait to open them and who can blame them, I think we all love chocolate here! https://t.co/kf8VqrTVJQ

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The Manor House, Knaresborough Twitter post
14 March 2021

Mum-osa’s and Bellini’s with lunch, why not? It is Mother’s Day after all! The residents couldn’t decide which one was the nicest as they were both so good 🥂🍾💜 @marksandspencer I think we will be buying these again! https://t.co/mM3XVwCfgN

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The Manor House, Knaresborough Twitter post
14 March 2021

Our chef James has prepared a Mother’s Day menu for lunch time today.We have roast lamb with Yorkshire puddings , all the trimmings and some decadent deserts to follow.He’s also been busy baking so we can surprise everyone later with a little afternoon tea, shh don’t tell anyone! https://t.co/F97sJfUqtb

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The Manor House, Knaresborough Twitter post
14 March 2021

Happy Mothers day to all from the Manor House in Knaresbough! We've had a busy morning delivering all the beautiful flowers, gifts and cards that have been brought in over the last few days by friends and family 🌸💜 https://t.co/Smfev5cNNa

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Spring short stay respite 3 for 2 offer

We are offering you an opportunity to receive 3 weeks care for the price of 2 weeks when you move into one of our participating care homes on a short stay respite basis*

Terms & conditions apply

Spring 2 weeks free permanent stay offer

We'd like to offer you an opportunity for two weeks' free stay when you move into one of our participating care homes on a permanent basis*

Terms & conditions apply

A safe welcome

Staying safe icon

Staying safe

We continue to welcome new residents to our home safely. We regularly test residents and colleagues, have received Covid-19 vaccinations and are well equipped with high-quality personal protective equipment (PPE).

Staying clean icon

Staying clean

We ensure a sterile environment with regular deep-cleaning and are committed to protecting everyone living and working in our home through robust infection-control measures.

Staying in touch icon

Staying in touch

We maintain regular contact with families and are doing everything we can to enable residents to see relatives and loved ones wherever it is safe to do so. We also offer virtual show rounds to those considering our home.

Useful information

To start your enquiry simply click 'Make Enquiry' and call us or complete an enquiry form.

 

We’ll provide you with full details of the home, along with any other information you’d like such as sample menus and activity schedules.

While we can’t currently invite you to visit in person, a member of our friendly team can offer you a virtual show round, a video call or a FaceTime appointment, where you can speak to them one-to-one and take a look around the home and any rooms that are available.

We’re keen to show you what daily life is like here and for you to meet the staff providing care. You can also see for yourself the measures we’ve put in place to keep residents safe.

If you wish to take your enquiry further, an assessment will take place to make sure we can meet your loved one’s care needs. This will be arranged in a safe way by the senior care management team at the home and may be conducted virtually or at a safe social distance with the staff member wearing the required PPE.

Ensuring residents’ safety and wellbeing is our absolute priority.

We’ll put together a comprehensive settling-in programme with you and your loved one, designed entirely around their needs. This provides a dedicated package of one-to-one activities and support that minimises any potential risk of cross-infection while settling into the home.

We understand how important visits are and are pleased that government guidelines allow residents to nominate a single named person who can visit regularly during this period, supported by testing.

We’ll use this time to get to know each other and, most importantly, ensure there are plenty of opportunities to maintain regular contact with other family and friends using the latest video call technology. 

Our chef will arrange delicious meals to suit your loved one’s preferences and dietary requirements and discuss our menus going forward. And, from day one of moving in, our housekeeping teams make sure bedrooms and laundry services are tailored to their needs.

The home manager will discuss every area of moving-in with you in detail to make sure you and your loved one know exactly what to expect and feel confident and welcomed when they come to live with us

Our homes were among the first in the country to take part in the government’s care home testing programme in July 2020 – and we’ve been regularly testing colleagues and residents since.

  • All care home colleagues are routinely tested twice every week.
  • All residents are tested on admission to the home and then routinely. 

With residents’ safety and wellbeing our absolute priority, we want to assure you that we’re doing everything possible to prevent coronavirus entering our homes.

We are pleased that care home residents and workers have been prioritised to receive the COVID-19 vaccine.

The roll-out to Anchor care homes is underway with vaccination teams having visited every home and all residents having been offered a first vaccine. Vaccination teams are now in the process of revisiting homes to administer the second vaccine.

All new residents will also be prioritised for a vaccination on move-in.

Each of our homes is different so please speak directly to the manager of the care home you’re interested in.

Like any other infectious disease, coronavirus can be prevented from spreading with the right training, equipment and infection-control measures.

We are well equipped and have good stocks of high-quality personal protective equipment (PPE) which complies with government requirements.

Our in-house team are highly trained and experienced in ensuring a clean and safe environment and committed to protecting everyone living and working in our home through the consistent use of infection control measures. These measures include regular hand washing, social distancing, putting on clean uniforms upon arrival and the proper use of appropriate PPE.

As members of the British Institute of Cleaning Science (BICSc), we take cleaning and cleanliness extremely seriously. We use the highest-quality products and are following an enhanced programme of cleaning.

We understand how important visits are for everyone and are pleased that family and friends are able to enter our care homes, supported by testing, for regular visits to their loved ones. This follows a change in government guidance. 

Every care home resident can nominate two named visitors who will be able to see them regularly. Additionally, residents with the highest care needs will be able to nominate an essential care giver. 

We’re delighted that people living in our homes are able to have more regular, sustained and meaningful contact with a loved one. 

Alongside this, our homes continue to offer visits to other friends or family members with arrangements such as inside visiting spaces with a screen and outdoor or window visits. We will always permit visits in exceptional circumstances. We’ve also invested significantly in technology – such as Skype and FaceTime– so you can stay in regular touch. 

Of course, visiting remains subject to changes in government guidance and lockdown restrictions.

Each of our homes is different and you’ll have the opportunity to speak directly to the Manager of the care home you’re interested in.
 

During this difficult time, we’re keeping life as normal as possible so residents feel safe, secure, and happy. Which means your loved one can expect great fresh food, a wealth of activities and friendly company.

Residents continue to enjoy delicious, freshly-made meals every day, with a choice of menu daily, prepared by our expert catering teams.

Our creative activity programmes, developed by our in-house team of wellness coordinators, aims to keep residents as active and healthy as possible, should they wish to take part, ranging from person-centred activities to home-wide events.

Getting here

The Manor House, Knaresborough

1 Hambleton Grove, Knaresborough, North Yorkshire, HG5 0DB

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Review from the daughter of a resident at The Manor House Knaresborough

“I feel that the staff at the Manor House know my mum and genuinely care about her well-being. They are excellent at keeping the family informed of events within the home as well as any issues mum may have personally.”

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The Manor House, Knaresborough

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0330 433 1111

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Top 20 carehome.co.uk Award LaingBuisson Care Winner 2019

 

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