Maple Dene
Welcome to Maple Dene
A friendly and safe welcome
Find out how we are welcoming new residents into our home, alongside the measures in place to keep everyone safe.
Anchor’s Maple Dene in Birmingham is a trusted provider of residential care for elderly people, and we offer support for older people who have residential and dementia care needs.
Our care home’s well trained and helpful staff provide 24-hour care and support to help you maintain your chosen lifestyle.
At Maple Dene activities play an important role and we aim to enhance our residents’ quality of life by providing a varied range of social activities.
We pride ourselves on the quality of our catering with our chef preparing meals daily from fresh, seasonal ingredients.
Set in a quiet leafy suburb in Moseley in its own beautiful grounds, Maple Dene is close to local services and amenities, such as shops and local parks.
In times of uncertainty, Anchor is a care provider you can depend on. We are proudly not-for-profit with more than 50 years of experience.
Come and visit us at any time. We’re here to help and look forward to giving you a warm welcome.
The service at Maple Dene is performing very well
In the latest Your Care Rating survey at Maple Dene
Features of Maple Dene
Communal facilities
Shared facilities complementing each private residence:
- Engaging activities programme
- Communal lounge
- Hairdressing salon
- Conservatory
- Communal iPad
Care and support
In addition to residential care, we also offer:
- Huntington's disease
- Parkinson's disease
- Personalised care plans
Food and dining
We promote wellbeing through a positive dining experience:
- Communal dining area
- Nutrition and hydration stations
- Visitors are welcome to join residents for meals
Life at Maple Dene
At Maple Dene care home, we provide quality 24-hour residential care.
We support and develop our staff on an ongoing basis to enable them to provide the highest quality care for our residents.
At our home we have:
- A library
- A ‘pets are welcome’ policy by arrangement with the Manager
- A shop for small items
- A hairdressing salon
- A conservatory
- Lifts to upper floors
- A personal laundry facility and laundry service
- A pay telephone
- The facility for a private telephone line in each room
- Regular religious services and meetings should you wish to take part
- Newspapers which can be ordered and delivered daily to your room
- Wheelchair access and car parking
Nearby facilities:
- Birmingham town centre is 5 miles away and can be reached using excellent bus services
- The nearest hospital is Selly Oak
- New Street railway station is 5 miles away
- A theatre, swimming pool, golf course and supermarket are under 3 miles away
Maple Dene is a unique, Georgian building which has a purpose built extension and has been adapted to provide residential care. Set in a quiet location and in its own grounds, Maple Dene provides single en-suite rooms, a large room for a couple and has rooms with lovely views of the gardens.
Our home is fully furnished and decorated to a high standard with a call system which ensures that help is at hand 24 hours a day.
We also have:
- Some rooms with their own lounge and kitchen area
- Some rooms with views of the gardens
- Some rooms open directly onto gardens
- A television point and connections for satellite and digital TV
Other attractions include:
- Cosy lounge with TV and quiet areas for reading and relaxing
- A conservatory overlooking the garden
- Bathrooms specially equipped so you can relax in comfort
- Safe, enclosed gardens
We encourage you to bring your personal items and own furniture to make your accommodation more like home.
We know how important mealtimes are and like them to be a sociable and enjoyable part of the day. Our experienced chefs attend Anchor's Cater Craft training course which enables them to understand the nutritional requirements of elderly people and to ensure all meals are prepared from fresh, seasonal ingredients.
We serve tasty, wholesome, good food and our menus change regularly with a daily choice available. We also cater for residents with special dietary needs and create a “dining atmosphere” by decorating these areas in colours that stimulate the appetite and create ambiance.
Our staff respect individual preferences. All these factors boost residents appetites and enable them to enjoy their meal, which is essential in maintaining a healthy lifestyle.
Our care home organises and arranges a variety of opportunities for our residents to enjoy daily activities in our home and in the local community.
We work in partnership with the National Association for Providers of Activities for Older People (NAPA) and encourage activities that enhance our residents’ lifestyle, health and wellbeing.
Residents preferred activities, interests and ability are discussed when they move in and an agreed plan ensures that these requests are fulfilled (wherever possible). Our residents’ suggestions for activities also help shape the planning process.
We organise supervised day trips to leisure facilities and places of interest as well as social events in the home, including themed restaurant evenings, arts and crafts, quizzes and regular entertainers.
Health
At Maple Dene our caring and attentive staff work with our residents and their loved ones to create a detailed care plan which ensures our residents individual health and care needs are met.
We know how important it is to care for our residents with the dignity and respect they deserve and this is at the heart of what we do at Maple Dene care home.
Our health and social care partners include:
- A GP who is available on request
- A hairdresser visits every week
- A chiropodist visits every six weeks
- A dentist and optician who visit the home on request
- The district nurse and physiotherapist who visit by arrangement
- Aroma therapist – visits can be arranged
Pricing information
We endeavour to be completely transparent about all our charges and fees. For further information please contact us.
How much does it cost?
Care homes
Call us to discuss your specific care needs today
What is included in care home fees?
For many people, moving to a care home is a big decision and it can be difficult to know where to start. Care home fees are based on a range of factors, including specific care needs, which can change over time.
Living in an Anchor care home you can be confident that a single fee covers the cost of your personally tailored 24 hour care and support, utility bills and meals, as well as a fantastic range of daily activities. In an Anchor care home our weekly charge includes:
- cost of personal care
- accommodation
- utilities e.g. heating and light
- all resident catering, meals, snacks and drinks
- laundry undertaken on the premises
- television licence, including for person use
- housekeeping services.
The following extra items and services are not covered by the weekly fees, however we can arrange for them to be provided (at an additional cost):
- professional hairdressing
- personal copies of newspapers or magazines
- personal purchases such as stationery, confectionery, toiletries etc.
- clothing, shoes and slippers
- dry cleaning
- private telephone line rental and calls and cable connections.
In the absence of free provision by the NHS, we can also arrange for the following healthcare services to be provided, these will be charged in addition to the weekly fees:
- chiropody
- optometry
- dentistry
- physiotherapy
- other privately arranged healthcare
- care staff accompaniment to regular medical appointments.
No upfront deposit is required at any of Anchor’s care homes to secure a room.
At Anchor we pride ourselves on offering a truly tailored approach to care and therefore need to fully understand your needs to provide you with an accurate fee estimate. Please call us to discuss your specific care needs today. Alternatively we welcome you to visit us to discuss your situation face-to-face.
Want more information on care home fees?
Learning about the different funding options available to you can also help you feel confident in your decisions. Anchor know that securing care home funding can sometimes appear a rather daunting task and so to help we have put together a free guide covering requesting assistance, top up fees and third-party payments.
Care home feesAt Maple Dene we have a caring team of well qualified professionals, passionate about what they do and dedicated to ensuring our residents always feel confident that they can rely on a friendly face and helping hand 24-hours a day.
We encourage visits to Maple Dene so you can meet our team and get a feel of what it would be like to live here. You will be able to look around, meet other residents, find out what goes on and ask any questions you may have. It is important to us that you make the right decision and are happy with your choice of new home.
Leisha Cooper
Care Home Manager
I’ve worked at Maple Dene over 15 years and I can honestly say I am proud of the great care the team deliver.
Theresa Butler
Deputy Manager
Staff at Anchor are working hard to ensure every customer is treated with dignity and receives person centred care. I feel proud to work for a company with this ethos.
Kim Morgan
Administrator
I joined Anchor in 1998 and have worked at Maple Dene for 3 years. The transition into the new job role was made easier because of great Anchor values. The teamwork at Maple Dene reflects in the care given and in the warm atmosphere this creates.
Helping you move this winter
As a thank you, we'd like to offer you the opportunity for two weeks’ free stay when you move into one of our participating care homes on a permanent basis, or 3 weeks care for the price of 2 weeks when you move into one of our participating care homes on a short stay respite basis.
View offer detailsTerms & conditions apply
A safe welcome
Staying safe
We only welcome new residents where it is completely safe to do so. Our home has whole-home testing, is well equipped and has a good stock of high-quality personal protective equipment (PPE).
Staying clean
We ensure a sterile environment with regular deep-cleaning and are committed to protecting everyone living and working in our home through robust infection control measures.
Staying in touch
We maintain regular contact with families and do everything we can to ensure residents have regular contact with those closest to them. We also offer virtual show rounds to those considering our home.
Useful information
To start your enquiry simply click 'Make Enquiry' and call us or complete an enquiry form.
We’ll provide you with full details of the home, along with any other information you’d like such as sample menus and activity schedules.
While we can’t currently invite you to visit in person, a member of our friendly team can offer you a virtual show round, a video call or a FaceTime appointment, where you can speak to them one-to-one and take a look around the home and any rooms that are available.
We’re keen to show you what daily life is like here and for you to meet the staff providing care. You can also see for yourself the measures we’ve put in place to keep residents safe.
If you wish to take your enquiry further, an assessment will take place to make sure we can meet your loved one’s care needs. This will be arranged in a safe way by the senior care management team at the home and may be conducted virtually or at a safe social distance with the staff member wearing the required PPE.
Ensuring residents’ safety and wellbeing is our absolute priority.
We’ll put together a comprehensive two-week settling-in programme with you and your loved one, designed entirely around their needs. This provides a dedicated package of one-to-one activities and support that minimises the potential for cross-infection. We’ll use this time to get to know each other and, most importantly, ensure there are plenty of opportunities to maintain regular contact with family and friends using the latest video call technology.
Our chef will arrange delicious meals to suit your loved one’s preferences and dietary requirements and discuss our menus going forward. And, from day one of moving in, our housekeeping teams make sure bedrooms and laundry services are tailored to their needs.
The home manager will discuss every area of moving-in with you in detail to make sure you and your loved one know exactly what to expect and feel confident and welcomed when they come to live with us.
Our homes were among the first in the country to take part in the government’s care home testing programme in July – and we’ve been regularly testing colleagues and residents since.
- All care home colleagues are routinely tested every week.
- All residents are tested on admission to the home and then routinely every 28 days.
With residents’ safety and wellbeing our absolute priority, we want to assure you that we’re doing everything possible to prevent coronavirus entering our homes.
We are pleased to hear from Government that care home residents and workers are set to be among the first to receive the Covid-19 vaccine when the programme is launched.
Like any other infectious disease, coronavirus can be prevented from spreading with the right training, equipment and infection control measures.
We are well equipped and have good stocks of high-quality personal protective equipment (PPE) which complies with government requirements.
Our in-house team are highly trained and experienced in ensuring a clean and safe environment and committed to protecting everyone living and working in our home through the consistent use of infection control measures. These measures include regular hand washing, social distancing (and, where not possible, PPE is worn by colleagues), putting on clean uniforms upon arrival and the proper use of appropriate PPE.
As members of the British Institute of Cleaning Science (BICSc), we take cleaning and cleanliness extremely seriously. We use the highest-quality products and are following an enhanced programme of cleaning.
We’re pleased that, subject to public health and local restrictions, we’ve been able to facilitate visits in our gardens and external areas of our homes over the past few months.
And as we move towards winter, our teams are seeing how visits can be arranged within a designated room inside the home once full safety criteria – in accordance with Public Health England guidance – has been met.
Of course, this is all subject to changes in government guidance and local lockdown restrictions.
We’re also working hard to ensure visits can take place on compassionate grounds, with appropriate measures in place.
Each of our homes is different and you’ll have the opportunity to speak directly to the Manager of the care home you’re interested in.
In these challenging times we’ve invested significantly in technology – such as Skype and FaceTime– so you can stay in regular touch. And through a new app giving families and friends a simple and secure way to share messages, photos and videos.
During this difficult time, we’re keeping life as normal as possible so residents feel safe, secure, and happy. Which means your loved one can expect great fresh food, a wealth of activities and friendly company.
Residents continue to enjoy delicious, freshly-made meals every day, with a choice of menu daily, prepared by our expert catering teams.
Our creative activity programmes, developed by our in-house team of wellness coordinators, aims to keep residents as active and healthy as possible, should they wish to take part, ranging from person-centred activities to home-wide events.
Getting here
Maple Dene
10 - 14 St Agnes Road, Moseley, Birmingham, West Midlands, B13 9PW
