Moore Place care home, Esher
Portsmouth Road, Esher, Surrey, KT10 9LH
Welcome to Moore Place
A friendly and safe welcome
In person show rounds now available. Find out more, alongside all the measures in place to keep everyone safe.
Moore Place is located in the picturesque town of Esher, on the London-Surrey border. Our luxurious residential care home offers first-class care and support to older people requiring permanent care, shorter breaks, trial stays, convalescence and individuals living with dementia. Set in the beautiful surroundings of the Surrey green belt, Moore Place offers five-star accommodation and everything somebody looks for in a home – warmth and laughter, comfort and relaxation, and all the facilities and support they need to live a fulfilled and independent life.
Each of our private bedroom suites is designed for space and safety and furnished for comfort and convenience and benefit from a modern en suite wet room. Bright and spacious, our home is designed to the highest standards including underfloor heating, wi-fi and advanced technology to support our care. Moore Place offers residents a light and spacious home, which is luxuriously appointed and meticulously finished. Carefully conceived with all our experience and passion to meet the needs and expectations of the next generation of older people, within elegant surroundings.
Our high-quality care is planned with residents and their families and tailored to each resident’s individual needs, by our dedicated and experienced team of carers. We ensure that every resident continues to get the best out of life, whether they prefer an active social life or peace and quiet.
At Moore Place, we are passionate about how we care for our residents. Where possible, we encourage residents to enjoy their independence, with the peace of mind that our team is on hand to help 24-hours a day. We provide a tailored plan of assistance and care within a stimulating and homely environment, working together with residents and families to ensure that all our residents continue to enjoy the lifestyle to which they are accustomed.Find out more
Everything at Moore Place is designed to make life easier and more comfortable. From the beautifully maintained grounds to each individual fitting, we ensure that even the smallest detail receives our full attention. Here every individual living space is made to measure with high-quality finishes and specifications, as pleasing to the eye as they are practical. We have created a modern, high-quality care home, individual in appearance and situated in stunning surroundings.Find out more
Making the move
We know that moving to a care home is a decision that requires careful consideration, and can be the result of a life-changing event. With years of experience providing support and care to older people, our warm and friendly staff are committed to helping each resident through the transition and making the move to Moore Place as easy as possible.Find out more
Features of Moore Place
Shared facilities complementing each private residence:
- Engaging activities programme
- Communal lounge
- Hairdressing salon
Care and support
In addition to residential care, we also offer:
- Respite care
- Palliative care
- Huntington's disease
- Dementia care
- Convalescence care
Food and dining
We promote wellbeing through a positive dining experience:
- Communal dining area
- Nutrition and hydration stations
Life at Moore Place
With social events in the home and the community, arranged in collaboration with residents, you can make your life at Moore Place a hive of activity or as gentle as you wish.
Activities, interests and ability are discussed when you move in and an agreed plan ensures that these requests are fulfilled. Your suggestions for activities also help shape the planning process.
We know how important it is to maintain close bonds with the people in your life. At Moore Place, your visitors are always welcome at any time, including mealtimes. We also encourage you to maintain links with the wider community and come and go as you please.
We endeavour to be completely transparent about all our charges and fees. For further information please contact us.
How much does it cost?
Call us to discuss your specific care needs today
What is included in care home fees?
For many people, moving to a care home is a big decision and it can be difficult to know where to start. Care home fees are based on a range of factors, including specific care needs, which can change over time.
Living in an Anchor care home you can be confident that a single fee covers the cost of your personally tailored 24 hour care and support, utility bills and meals, as well as a fantastic range of daily activities. In an Anchor care home our weekly charge includes:
- cost of personal care
- utilities e.g. heating and light
- all resident catering, meals, snacks and drinks
- laundry undertaken on the premises
- television licence, including for person use
- housekeeping services.
The following extra items and services are not covered by the weekly fees, however we can arrange for them to be provided (at an additional cost):
- professional hairdressing
- personal copies of newspapers or magazines
- personal purchases such as stationery, confectionery, toiletries etc.
- clothing, shoes and slippers
- dry cleaning
- private telephone line rental and calls and cable connections.
In the absence of free provision by the NHS, we can also arrange for the following healthcare services to be provided, these will be charged in addition to the weekly fees:
- other privately arranged healthcare
- care staff accompaniment to regular medical appointments.
No upfront deposit is required at any of Anchor’s care homes to secure a room.
At Anchor we pride ourselves on offering a truly tailored approach to care and therefore need to fully understand your needs to provide you with an accurate fee estimate. Please call us to discuss your specific care needs today. Alternatively we welcome you to visit us to discuss your situation face-to-face.
Want more information on care home fees?
Learning about the different funding options available to you can also help you feel confident in your decisions. Anchor know that securing care home funding can sometimes appear a rather daunting task and so to help we have put together a free guide covering requesting assistance, top up fees and third-party payments.Care home fees
At Moore Place we have a caring team of well qualified professionals, passionate about what they do and dedicated to ensuring our residents always feel confident that they can rely on a friendly face and helping hand 24-hours a day.
We encourage visits to Moore Place so you can meet our team and get a feel of what it would be like to live here. You will be able to look around, meet other residents, find out what goes on and ask any questions you may have. It is important to us that you make the right decision and are happy with your choice of new home.
The friendly team at Moore Place care home would love the chance to show you what our home has to offer here in Surrey. Here are just a few of the people you may meet on a visit to our home:
Care Home Manager
I am very happy to be working at Moore Place as the Home Care Manager. I have always had a great affection for the Moore Place customers and staff. The best part of my role is seeing how the hard work that the team put in every day have an impact on our customers daily lives.
The team here at Moore Place take great pride in the quality of care we offer our residents and welcome you to pop in and see our home for yourself.
I love meeting new people and find helping them through the process of change really rewarding. I look forward to meeting with you and showing you all our home has to offer.
Summer short stay respite 3 for 2 offer
We are offering you an opportunity to receive 3 weeks care for the price of 2 weeks when you move into one of our participating care homes on a short stay respite basis*
Summer 2 weeks free permanent stay offer
We'd like to offer you an opportunity for two weeks' free stay when you move into one of our participating care homes on a permanent basis*
A warm and safe welcome
Safety as priority
We continue to welcome new residents to our home safely. We have received our vaccinations, regularly test residents and colleagues, and are well equipped with high-quality personal protective equipment (PPE).
Take a tour
In person show rounds are available for you and your loved-one to tour our home and meet the team, subject to testing and safety guidelines. Simply make an enquiry and we’ll arrange your visit.
Enjoy a range of safe visiting options for loved-ones, including regular contact from named visitors supported by testing, plus outdoor and indoor visits with a screen.
To start your enquiry simply click 'Enquiry now' and call us or complete an enquiry form.
We’ll provide you with full details of the home, along with any other information you’d like such as sample menus and activity schedules.
Taking a tour
Whether you’re looking to stay with us permanently, or for a short break, we’re delighted that we can now invite you to take a show round of the home in person, subject to testing and safety guidelines. Simply book a tour with the home manager once you’ve made your enquiry.
We can also provide a virtual show round if you’d prefer. Either way, we’re keen to show you what daily life is like here and for you to meet our friendly team.
If you decide following your visit that you or your loved one would like to move into the home we’ll organise an assessment either face to face – with PPE and socially distanced – or conducted virtually to make sure we can meet all of your care needs.
Ensuring residents’ safety and wellbeing is our absolute priority.
Before move-in we’ll put together a comprehensive settling-in plan, designed entirely around you or your loved-one’s needs.
Recent changes to government guidance mean that if you or your loved one are moving in from the community (for example, your home) and are fully vaccinated, you won’t need to self-isolate on arrival, subject to meeting certain criteria. If you're moving in from hospital or another care setting, you’ll receive a dedicated package of one-to-one activities and support, alongside regular visits from family and friends, during any period of self-isolation required following an individual review.
Our friendly team will discuss every area of moving-in with you in detail to make sure you and your loved-one know exactly what to expect and feel confident, safe and welcomed when coming to live with us.
We understand how important visits are for everyone and are pleased that government restrictions on nominated visitors have been removed and we can welcome regular visits from family and friends, supported by PPE and testing, including during the settling-in period. Residents can also nominate an Essential Care Giver who is able to visit more frequently and for longer, while following the same testing and PPE safety measures as our care teams.
We’re delighted that people living in our homes are able to have more regular, sustained and meaningful contact with loved ones.
In addition, our homes continue to offer visits to other friends or family members with arrangements such as inside visiting spaces with a screen and outdoor or window visits. We will always permit visits in exceptional circumstances. We’ve also invested significantly in technology – such as Skype and FaceTime– so you can stay in regular touch.
Of course, visiting remains subject to changes in government guidance and lockdown restrictions.
Each of our homes is different and you’ll have the opportunity to speak directly to the Manager of the care home you’re interested in.
Our homes were among the first in the country to take part in the government’s care home testing programme in Summer 2020 – and we’ve been regularly testing colleagues and residents since.
- All care home colleagues are routinely tested twice every week.
- All residents are tested on admission to the home and then routinely.
With residents’ safety and wellbeing our absolute priority, we want to assure you that we’re doing everything possible to prevent coronavirus entering our homes.
Vaccinations have been offered to all residents and colleagues.
Where required, all new residents are prioritised for a vaccination on move-in.
We are well equipped and have good stocks of high-quality personal protective equipment (PPE) which complies with government requirements.
Our in-house team are highly trained and experienced in ensuring a clean and safe environment and committed to protecting everyone living and working in our home through the consistent use of infection control measures. These measures include regular hand washing, social distancing, putting on clean uniforms upon arrival and the proper use of appropriate PPE.
As members of the British Institute of Cleaning Science (BICSc), we take cleaning and cleanliness extremely seriously. We use the highest-quality products and are following an enhanced programme of cleaning.
During this difficult time, we’re keeping life as normal as possible so residents feel safe, secure, and happy. Which means your loved one can expect great fresh food, a wealth of activities and friendly company.
Residents continue to enjoy delicious, freshly-made meals every day, with a choice of menu daily, prepared by our expert catering teams.
Our creative activity programmes, developed by our in-house team of wellness coordinators, aims to keep residents as active and healthy as possible, should they wish to take part, ranging from person-centred activities to home-wide events.
Portsmouth Road, Esher, Surrey, KT10 9LH
Want to find out more about Moore Place?
A review from the son of a Moore Place resident
“I have been impressed with the good level of physical activity, entertainment and (prior to lockdown) trips out provided to residents on a weekly basis. I have found management always receptive to suggestions and accommodating of requests. It is a great relief to know, living overseas in these particularly difficult times, that my mother is in very safe hands. Thank you to all at Moore Place!”Read more reviews on www.carehome.co.uk