Orchard Gardens

Health

Because each of us is unique, we encourage you to choose how your care is planned and delivered at Orchard Gardens. We work closely with you and your family, to build a personal picture of your needs. Little things can make a big difference, so we always strive to understand what is important to you. We call it person centred care because it’s built around you or your loved one. It’s there to help you settle in really quickly, with regular reviews to keep things up-to-date.

Dedicated staff ensure care, support and understanding is tailored to your exact needs. They will ensure that you continue to enjoy maximum independence and 24-hour peace of mind, knowing that all the help and assistance you might need is always at hand. All carers employed by Anchor are given intensive training and are required to complete NVQ qualifications and a range of in-house courses to assure you of the best possible care.

Arthritis, stroke, Parkinson’s and Osteoporosis are all conditions that we may suffer from as we age; at Orchard Gardens we know how important it is to care for our residents with the dignity and respect they deserve.

To achieve this we have forged partnerships with a range of health and social care specialists. Orchard Gardens can organise visits from a GP, district nurse, physiotherapist, chiropodist or holistic therapist, as well as arrange visits to the dentist and optician as needed.

We provide high quality care and support for residents living with dementia by treating them as individuals. All of our employees are trained and supported by our dedicated dementia team to ensure residents feel valued and able to live life to the full. Ever ready to offer support to family and friends via access to information and advice, their approach respects the uniqueness of each person rather than focusing on the diagnosis of dementia.

Pricing information

We endeavour to be completely transparent about all our charges and fees. Below is indicative pricing to act as a guide to the costs at Orchard Gardens, Bishopstoke. For further information please contact us.

How much does it cost?

Care homes

Call us to discuss your specific care needs today

Retirement villages

What is included in care home fees?

For many people, moving to a care home is a big decision and it can be difficult to know where to start. Care home fees are based on a range of factors, including specific care needs, which can change over time.

Living in an Anchor care home you can be confident that a single fee covers the cost of your personally tailored 24 hour care and support, utility bills and meals, as well as a fantastic range of daily activities. In an Anchor care home our weekly charge includes:
- cost of personal care
- accommodation
- utilities e.g. heating and light
- all resident catering, meals, snacks and drinks
- laundry undertaken on the premises
- television licence, including for person use
- housekeeping services.

The following extra items and services are not covered by the weekly fees, however we can arrange for them to be provided (at an additional cost):
- professional hairdressing
- personal copies of newspapers or magazines
- personal purchases such as stationery, confectionery, toiletries etc.
- clothing, shoes and slippers
- dry cleaning
- private telephone line rental and calls and cable connections.

In the absence of free provision by the NHS, we can also arrange for the following healthcare services to be provided, these will be charged in addition to the weekly fees:
- chiropody
- optometry
- dentistry
- physiotherapy
- other privately arranged healthcare
- care staff accompaniment to regular medical appointments.

No upfront deposit is required at any of Anchor’s care homes to secure a room.

At Anchor we pride ourselves on offering a truly tailored approach to care and therefore need to fully understand your needs to provide you with an accurate fee estimate. Please call us to discuss your specific care needs today. Alternatively we welcome you to visit us to discuss your situation face-to-face.

Want more information on care home fees?

Learning about the different funding options available to you can also help you feel confident in your decisions. Anchor know that securing care home funding can sometimes appear a rather daunting task and so to help we have put together a free guide covering requesting assistance, top up fees and third-party payments.

At Orchard Gardens we have a caring team of well qualified professionals, passionate about what they do and dedicated to ensuring our residents always feel confident that they can rely on a friendly face and helping hand 24-hours a day.

We encourage visits to Orchard Gardens so you can meet our team and get a feel of what it would be like to live here. You will be able to look around, meet other residents, find out what goes on and ask any questions you may have. It is important to us that you make the right decision and are happy with your choice of new home.

Tracy Hibberd

Care Home Manager

I have worked in care since 2007, both in domiciliary and in other care settings. I have been with Anchor for 4 and a half years and joined Orchard Gardens in August 2017. I am extremely passionate about leading a strong and motivated team to ensure that the best quality of care is delivered at all times. I have experience of dementia, both on a personal and professional level and I’m proud to be part of the team at Orchard Gardens.

Anita Browning

Deputy Manager

I have worked in care for over 18 years, and had a variety of roles including senior carer, receptionist, laundry assistant and as an activities coordinator. I came to work at Orchard Gardens in August 2015 and am loving my current position of Deputy Manager. We have a great team here with a wide range of skills and experience and look forward to helping you make the right decision with your loved ones.

Rachel Pillay

Home Administrator

I’ve lived much of my life in Bishopstoke; in fact I went to the infant school next door, when it was there. I’m thrilled to be reducing my carbon footprint and so excited to be a part of this new project.