Willow Gardens care home, Yateley
YATELEYHAMPSHIRE
Oakleigh Square, Hammond Way, Yateley, Hampshire, GU46 7AG
For sat nav's please use – GU46 7UT
Care homes,
Retirement villages
Welcome to Willow Gardens
A friendly and safe welcome
In person show rounds now available. Find out more, alongside all the measures in place to keep everyone safe.
Situated in the Hampshire town of Yateley, Willow Gardens is a purpose-built residential care home providing residential, dementia and palliative care and support for those that require compassionate physical support, 24-hours a day. Our tailored care service responds to the exact needs of each resident and ensures enhanced quality of life at every point.
The communal areas of the house are homely and beautifully decorated and appointed to meet the needs and expectations of the next generation of older people. These include luxurious lounges and dining rooms, and a hobby/craft room. Outside, beautifully landscaped gardens provide tranquil areas and bursts of colour which can be enjoyed whatever the season - perfect for strolling through or sitting out on a warm day with friends and family
Our dedicated and experienced team provides an outstanding level of care to every resident, tailored to their exacting needs. They offer residents as much or little support as they require with the reassurance that help is at hand at all times. We can also arrange visits from a range of health and social care specialists or appointments at the local dentist or optician.
Our creative and energetic events and activities team make use of every part of the house and grounds to provide a wide variety of activities that keep the mind engaged and the body active. We offer our residents a programme of activities to explore. Whether they want to take part in art classes or knitting groups, yoga or static activity, quizzes or films, listen to one of our many visiting speakers or musicians, go on one of our many trips to the theatre or museum, or settle in the library with a book, newspaper or computer, there is something for everyone at Willow Gardens.
The service at Willow Gardens is performing very well
Our care
At Willow Gardens, we are passionate about how we care for our residents. Where possible, we encourage residents to enjoy their independence, with the peace of mind that our team is on hand to help 24-hours a day. We provide a tailored plan of assistance and care within a stimulating and homely environment, working together with residents and families to ensure that all our residents continue to enjoy the lifestyle to which they are accustomed.
Our home
Everything at Willow Gardens is designed to make life easier and more comfortable. From the beautifully maintained grounds to each individual fitting, we ensure that even the smallest detail receives our full attention. Here every individual living space is made to measure with high-quality finishes and specifications, as pleasing to the eye as they are practical. We have created a modern, high-quality care home, individual in appearance and situated in stunning surroundings.
Making the move
We know that moving to a care home is a decision that requires careful consideration, and can be the result of a life-changing event. With years of experience providing support and care to older people, our warm and friendly staff are committed to helping each resident through the transition and making the move to Willow Gardens as easy as possible.
Features of Willow Gardens
Communal facilities
Shared facilities complementing each private residence:
- Engaging activities programme
- Garden
- Swimming pool
- Communal lounge
- Hobby / craft room
Care and support
In addition to residential care, we also offer:
- Palliative care
- Huntington's disease
- Dementia care
- Convalescence care
- Parkinson's disease
Food and dining
We promote wellbeing through a positive dining experience:
- Communal dining area
- Nutrition and hydration stations
- Private dining area
Life at Willow Gardens
Willow Gardens offers premium care in a warm, safe and friendly environment, with an array of first-class facilities and beautifully appointed en-suite bedrooms for 36 residents.
This full board accommodation with 24-hour care and support provides individual, personally tailored services and care that respond to the needs of the resident whilst maintaining and enhancing their quality of life.
Our care home is designed with intimacy and companionship in mind and is arranged into three households of 12 bedrooms. Residents can form new friendships in the household lounge and dining areas or relax in their own spacious bedroom.
Each private room, with en-suite wet room, is tastefully decorated and residents are encouraged to personalise it with their own ornaments, photos and many more little details to help make life easier.
All of our bedrooms have large windows overlooking the village so residents can enjoy the surrounding parkland views and village life in comfort.
The rooms:
- Are spacious and homely with en-suite facilities
- Feature luxury fittings and fixtures
- Are perfect for welcoming family and friends
- Include TV and telephone
With a warm and welcoming culture, residents of Willow Gardens can savour their vibrant village surroundings, enjoying a rich and rewarding social life, with easy access to all village facilities.
At Willow Gardens we make the most of meal times.
Anchor has won national recognition for the quality of its food and catering service. And with dining areas on each floor, you don’t have far to go to enjoy each mealtime.
All our menus offer freshly cooked, wholesome, appetising and nutritionally balanced food with a different choice every day. We’ll get to know your likes and dislikes, catering for any special dietary requirements so that you enjoy all of the meals we serve.
We know how important mealtimes are to residents and the staff in our home are committed to making them an enjoyable part of each day.
We understand the importance of ambience and ensure that our décor helps to stimulate appetitie and creates an enjoyable atmosphere. We also recognise that mealtimes are a great opportunity for social interaction and involvement. At Willow Gardens visitors are welcome at any time and can join you at mealtimes.
With social events in the home and the community, arranged in collaboration with residents, you can make your life at Willow Gardens a hive of activity or as gentle as you wish.
Our team understand that the activities people carry out in their free time are often the things that they most look forward to and enjoy. Whether it’s socialising with friends, enjoying the gardens or being pampered, the host of leisure activities and village environment means residents at Willow Gardens can live life to the full.
Activities, interests and ability are discussed when you move in and an agreed plan ensures that these requests are fulfilled. Your suggestions for activities also help shape the planning process.
We know how important it is to maintain close bonds with the people in your life. At Willow Gardens your visitors are always welcome at any time, including mealtimes. We also encourage you to maintain links with the wider community and come and go as you please.
Activities calendar
| Day | Morning | Lunch | Afternoon | Evening |
|---|---|---|---|---|
| Morning Meet up | Cake Making | Afternoon Stroll | Games evening | |
| Morning Walk | Gentle exercise | Day trip | needlecraft & Knitting | |
| Gentle exercise | Live music | Afternoon Stroll | Games evening | |
| Games morning | Baking | Afternoon Stroll | Board games | |
| Ball Games | Bingo | Afternoon Stroll | Karaoke | |
| Skittles | Board games | Afternoon Stroll | Film club | |
| Newspaper discussion | Art Club | Afternoon Stroll | Pamper session |
Health
Because each of us is unique, we encourage you to choose how your care is planned and delivered at Willow Gardens. We work closely with you and your family, to build a personal picture of your needs. Little things can make a big difference, so we always strive to understand what is important to you. We call it person centred care because it’s built around you or your loved one. It’s there to help you settle in really quickly, with regular reviews to keep things up-to-date.
Dedicated staff ensure care, support and understanding is tailored to your exact needs. They will ensure that you continue to enjoy maximum independence and 24-hour peace of mind, knowing that all the help and assistance you might need is always at hand. All carers employed by Anchor are given intensive training and are required to complete NVQ qualifications and a range of in-house courses to assure you of the best possible care.
Arthritis, stroke, Parkinson’s and Osteoporosis are all conditions that we may suffer from as we age; at Willow Gardens we know how important it is to care for our residents with the dignity and respect they deserve.
To achieve this we have forged partnerships with a range of health and social care specialists. Willow Gardens can organise visits from a GP, district nurse, physiotherapist, chiropodist or holistic therapist, as well as arrange visits to the dentist and optician as needed.
We provide high quality care and support for residents living with dementia by treating them as individuals. All of our employees are trained and supported by our dedicated dementia team to ensure residents feel valued and able to live life to the full. Ever ready to offer support to family and friends via access to information and advice, their approach respects the uniqueness of each person rather than focusing on the diagnosis of dementia.
Pricing information
We endeavour to be completely transparent about all our charges and fees. Below is indicative pricing to act as a guide to the costs at Willow Gardens, Yateley. For further information please contact us.
How much does it cost?
Care homes
Call us to discuss your specific care needs today
Retirement villages
What is included in care home fees?
For many people, moving to a care home is a big decision and it can be difficult to know where to start. Care home fees are based on a range of factors, including specific care needs, which can change over time.
Living in an Anchor care home you can be confident that a single fee covers the cost of your personally tailored 24 hour care and support, utility bills and meals, as well as a fantastic range of daily activities. In an Anchor care home our weekly charge includes:
- cost of personal care
- accommodation
- utilities e.g. heating and light
- all resident catering, meals, snacks and drinks
- laundry undertaken on the premises
- television licence, including for person use
- housekeeping services.
The following extra items and services are not covered by the weekly fees, however we can arrange for them to be provided (at an additional cost):
- professional hairdressing
- personal copies of newspapers or magazines
- personal purchases such as stationery, confectionery, toiletries etc.
- clothing, shoes and slippers
- dry cleaning
- private telephone line rental and calls and cable connections.
In the absence of free provision by the NHS, we can also arrange for the following healthcare services to be provided, these will be charged in addition to the weekly fees:
- chiropody
- optometry
- dentistry
- physiotherapy
- other privately arranged healthcare
- care staff accompaniment to regular medical appointments.
No upfront deposit is required at any of Anchor’s care homes to secure a room.
At Anchor we pride ourselves on offering a truly tailored approach to care and therefore need to fully understand your needs to provide you with an accurate fee estimate. Please call us to discuss your specific care needs today. Alternatively we welcome you to visit us to discuss your situation face-to-face.
Want more information on care home fees?
Learning about the different funding options available to you can also help you feel confident in your decisions. Anchor know that securing care home funding can sometimes appear a rather daunting task and so to help we have put together a free guide covering requesting assistance, top up fees and third-party payments.
Care home feesAt Willow Gardens we have a caring team of well qualified professionals, passionate about what they do and dedicated to ensuring our residents always feel confident that they can rely on a friendly face and helping hand 24-hours a day.
We encourage visits to Willow Gardens so you can meet our team and get a feel of what it would be like to live here. You will be able to look around, meet other residents, find out what goes on and ask any questions you may have. It is important to us that you make the right decision and are happy with your choice of new home.
Angela McCormack
Care Home Manager
At Willow Gardens we are dedicated to providing all residents with the right level of support and individually tailored care. We know choosing a care home can be difficult so are here to help answer all your questions.
Shelley Young
Deputy Manager
Welcome to Willow Gardens, our warm and friendly home in Yateley. We are all here to help answer any questions you may have about finding the right care for yourself or your loved ones and invite you to come and visit us any time.
A warm and safe welcome
Safety as priority
We continue to welcome new residents to our home safely. We have received our vaccinations, regularly test residents and colleagues, and are well equipped with high-quality personal protective equipment (PPE).
Take a tour
In person show rounds are available for you and your loved-one to tour our home and meet the team, subject to testing and safety guidelines. Simply make an enquiry and we’ll arrange your visit.
Visiting options
Enjoy a range of safe visiting options for loved-ones, including regular contact from named visitors supported by testing, plus outdoor and indoor visits with a screen.
Useful information
To start your enquiry simply click 'Enquiry now' and call us or complete an enquiry form.
We’ll provide you with full details of the home, along with any other information you’d like such as sample menus and activity schedules.
Taking a tour
Whether you’re looking to stay with us permanently, or for a short break, we’re delighted that we can now invite you to take a show round of the home in person, subject to testing and safety guidelines. Simply book a tour with the home manager once you’ve made your enquiry.
We can also provide a virtual show round if you’d prefer. Either way, we’re keen to show you what daily life is like here and for you to meet our friendly team.
If you decide following your visit that you or your loved one would like to move into the home we’ll organise an assessment either face to face – with PPE and socially distanced – or conducted virtually to make sure we can meet all of your care needs.
Ensuring residents’ safety and wellbeing is our absolute priority.
Before move-in we’ll put together a comprehensive settling-in plan, designed entirely around you or your loved-one’s needs.
Recent changes to government guidance mean that if you or your loved one are moving in from the community (for example, your home) and are fully vaccinated, you won’t need to self-isolate on arrival, subject to meeting certain criteria. If you're moving in from hospital or another care setting, you’ll receive a dedicated package of one-to-one activities and support, alongside regular visits from family and friends, during any period of self-isolation required following an individual review.
Our friendly team will discuss every area of moving-in with you in detail to make sure you and your loved-one know exactly what to expect and feel confident, safe and welcomed when coming to live with us.
We understand how important visits are for everyone and are pleased that government restrictions on nominated visitors have been removed and we can welcome regular visits from family and friends, supported by PPE and testing, including during the settling-in period. Residents can also nominate an Essential Care Giver who is able to visit more frequently and for longer, while following the same testing and PPE safety measures as our care teams.
We’re delighted that people living in our homes are able to have more regular, sustained and meaningful contact with loved ones.
In addition, our homes continue to offer visits to other friends or family members with arrangements such as inside visiting spaces with a screen and outdoor or window visits. We will always permit visits in exceptional circumstances. We’ve also invested significantly in technology – such as Skype and FaceTime– so you can stay in regular touch.
Of course, visiting remains subject to changes in government guidance and lockdown restrictions.
Each of our homes is different and you’ll have the opportunity to speak directly to the Manager of the care home you’re interested in.
Our homes were among the first in the country to take part in the government’s care home testing programme in Summer 2020 – and we’ve been regularly testing colleagues and residents since.
- All care home colleagues are routinely tested twice every week.
- All residents are tested on admission to the home and then routinely.
With residents’ safety and wellbeing our absolute priority, we want to assure you that we’re doing everything possible to prevent coronavirus entering our homes.
Vaccinations have been offered to all residents and colleagues.
Where required, all new residents are prioritised for a vaccination on move-in.
We are well equipped and have good stocks of high-quality personal protective equipment (PPE) which complies with government requirements.
Our in-house team are highly trained and experienced in ensuring a clean and safe environment and committed to protecting everyone living and working in our home through the consistent use of infection control measures. These measures include regular hand washing, social distancing, putting on clean uniforms upon arrival and the proper use of appropriate PPE.
As members of the British Institute of Cleaning Science (BICSc), we take cleaning and cleanliness extremely seriously. We use the highest-quality products and are following an enhanced programme of cleaning.
During this difficult time, we’re keeping life as normal as possible so residents feel safe, secure, and happy. Which means your loved one can expect great fresh food, a wealth of activities and friendly company.
Residents continue to enjoy delicious, freshly-made meals every day, with a choice of menu daily, prepared by our expert catering teams.
Our creative activity programmes, developed by our in-house team of wellness coordinators, aims to keep residents as active and healthy as possible, should they wish to take part, ranging from person-centred activities to home-wide events.
Getting here
Willow Gardens
Oakleigh Square, Hammond Way, Yateley, Hampshire, GU46 7AG
For sat nav's please use – GU46 7UT
Want to find out more about Willow Gardens?
A review from a Willow Gardens resident
“I am very pleased to have found Willow Gardens. it is a place that I would tell my family and friends about. The place is very comfortable and the staff are without a doubt very efficient and caring.”
Read more reviews on www.carehome.co.uk
What's happening at Willow Gardens
LaingBuisson Awards: Anchor Hanover shortlisted for the third year running
We’re very proud to announce that we’ve been confirmed as a finalist in two categories of the LaingBuisson Awards 2021.
Anchor Hanover's response to the announcement on social care reform
Anchor Hanover Chief Executive, Jane Ashcroft CBE welcomes the government’s commitment to social care reform after the Prime Minister announces changes today.
Residents at Willow Gardens care home enjoy their Summer Party
Residents at Anchor’s Willow Gardens care home in Yateley had a ball on 10 August as they enjoyed a special Summer Party.
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