Willow Gardens
YATELEYHAMPSHIRE
Oakleigh Square, Hammond Way, Yateley, Hampshire, GU46 7AG
For sat nav's please use – GU46 7UT
Care homes,
Retirement villages
Welcome to Willow Gardens
A friendly and safe welcome
Find out how we are welcoming new residents into our home, alongside the measures in place to keep everyone safe.
Willow Gardens in Hampshire is a care home quite unlike anywhere else, combining premium care with first-class facilities and beautifully appointed en-suite bedrooms for 36 residents.
Willow Gardens care home sits at the heart of Hampshire Lakes retirement village allowing residents to live a full, rich and meaningful life in the company of supportive and like-minded people.
At Anchor, we have a long history of caring for older people and we put our residents at the heart of everything we do. In times of uncertainty, Anchor is a care provider you can depend on. We are proudly not-for-profit with 50 years of experience. Willow Gardens is the result of this approach, carefully conceived with all our experience and passion, to meet the needs and expectations of the next generation of older people.
With a warm and welcoming culture, residents of Willow Gardens can savour their vibrant village surroundings, enjoying a rich and rewarding social life, surrounded by the village facilities.
If you are looking for a home for yourself or a loved one, why not find out more about what Willow Gardens has to offer.
The service at Willow Gardens is performing very well
In the latest Your Care Rating survey at Willow Gardens
Features of Willow Gardens
Communal facilities
Shared facilities complementing each private residence:
- Engaging activities programme
- Garden
- Swimming pool
- Communal lounge
- Hobby / craft room
Care and support
In addition to residential care, we also offer:
- Palliative care
- Huntington's disease
- Dementia care
- Convalescence care
- Parkinson's disease
Food and dining
We promote wellbeing through a positive dining experience:
- Communal dining area
- Nutrition and hydration stations
- Private dining area
- Visitors are welcome to join residents for meals
Life at Willow Gardens
Willow Gardens offers premium care in a warm, safe and friendly environment, with an array of first-class facilities and beautifully appointed en-suite bedrooms for 36 residents.
This full board accommodation with 24-hour care and support provides individual, personally tailored services and care that respond to the needs of the resident whilst maintaining and enhancing their quality of life.
Our care home is designed with intimacy and companionship in mind and is arranged into three households of 12 bedrooms. Residents can form new friendships in the household lounge and dining areas or relax in their own spacious bedroom.
Each private room, with en-suite wet room, is tastefully decorated and residents are encouraged to personalise it with their own ornaments, photos and many more little details to help make life easier.
All of our bedrooms have large windows overlooking the village so residents can enjoy the surrounding parkland views and village life in comfort.
The rooms:
- Are spacious and homely with en-suite facilities
- Feature luxury fittings and fixtures
- Are perfect for welcoming family and friends
- Include TV and telephone
With a warm and welcoming culture, residents of Willow Gardens can savour their vibrant village surroundings, enjoying a rich and rewarding social life, with easy access to all village facilities.
At Willow Gardens we make the most of meal times.
Anchor has won national recognition for the quality of its food and catering service. And with dining areas on each floor, you don’t have far to go to enjoy each mealtime.
All our menus offer freshly cooked, wholesome, appetising and nutritionally balanced food with a different choice every day. We’ll get to know your likes and dislikes, catering for any special dietary requirements so that you enjoy all of the meals we serve.
We know how important mealtimes are to residents and the staff in our home are committed to making them an enjoyable part of each day.
We understand the importance of ambience and ensure that our décor helps to stimulate appetitie and creates an enjoyable atmosphere. We also recognise that mealtimes are a great opportunity for social interaction and involvement. At Willow Gardens visitors are welcome at any time and can join you at mealtimes.
With social events in the home and the community, arranged in collaboration with residents, you can make your life at Willow Gardens a hive of activity or as gentle as you wish.
Our team understand that the activities people carry out in their free time are often the things that they most look forward to and enjoy. Whether it’s socialising with friends, enjoying the gardens or being pampered, the host of leisure activities and village environment means residents at Willow Gardens can live life to the full.
Activities, interests and ability are discussed when you move in and an agreed plan ensures that these requests are fulfilled. Your suggestions for activities also help shape the planning process.
We know how important it is to maintain close bonds with the people in your life. At Willow Gardens your visitors are always welcome at any time, including mealtimes. We also encourage you to maintain links with the wider community and come and go as you please.
Activities calendar
| Day | Morning | Lunch | Afternoon | Evening |
|---|---|---|---|---|
| Morning Meet up | Cake Making | Afternoon Stroll | Games evening | |
| Morning Walk | Gentle exercise | Day trip | needlecraft & Knitting | |
| Gentle exercise | Live music | Afternoon Stroll | Games evening | |
| Games morning | Baking | Afternoon Stroll | Board games | |
| Ball Games | Bingo | Afternoon Stroll | Karaoke | |
| Skittles | Board games | Afternoon Stroll | Film club | |
| Newspaper discussion | Art Club | Afternoon Stroll | Pamper session |
Health
Because each of us is unique, we encourage you to choose how your care is planned and delivered at Willow Gardens. We work closely with you and your family, to build a personal picture of your needs. Little things can make a big difference, so we always strive to understand what is important to you. We call it person centred care because it’s built around you or your loved one. It’s there to help you settle in really quickly, with regular reviews to keep things up-to-date.
Dedicated staff ensure care, support and understanding is tailored to your exact needs. They will ensure that you continue to enjoy maximum independence and 24-hour peace of mind, knowing that all the help and assistance you might need is always at hand. All carers employed by Anchor are given intensive training and are required to complete NVQ qualifications and a range of in-house courses to assure you of the best possible care.
Arthritis, stroke, Parkinson’s and Osteoporosis are all conditions that we may suffer from as we age; at Willow Gardens we know how important it is to care for our residents with the dignity and respect they deserve.
To achieve this we have forged partnerships with a range of health and social care specialists. Willow Gardens can organise visits from a GP, district nurse, physiotherapist, chiropodist or holistic therapist, as well as arrange visits to the dentist and optician as needed.
We provide high quality care and support for residents living with dementia by treating them as individuals. All of our employees are trained and supported by our dedicated dementia team to ensure residents feel valued and able to live life to the full. Ever ready to offer support to family and friends via access to information and advice, their approach respects the uniqueness of each person rather than focusing on the diagnosis of dementia.
Pricing information
We endeavour to be completely transparent about all our charges and fees. Below is indicative pricing to act as a guide to the costs at Willow Gardens, Yateley. For further information please contact us.
How much does it cost?
Care homes
Call us to discuss your specific care needs today
Retirement villages
What is included in care home fees?
For many people, moving to a care home is a big decision and it can be difficult to know where to start. Care home fees are based on a range of factors, including specific care needs, which can change over time.
Living in an Anchor care home you can be confident that a single fee covers the cost of your personally tailored 24 hour care and support, utility bills and meals, as well as a fantastic range of daily activities. In an Anchor care home our weekly charge includes:
- cost of personal care
- accommodation
- utilities e.g. heating and light
- all resident catering, meals, snacks and drinks
- laundry undertaken on the premises
- television licence, including for person use
- housekeeping services.
The following extra items and services are not covered by the weekly fees, however we can arrange for them to be provided (at an additional cost):
- professional hairdressing
- personal copies of newspapers or magazines
- personal purchases such as stationery, confectionery, toiletries etc.
- clothing, shoes and slippers
- dry cleaning
- private telephone line rental and calls and cable connections.
In the absence of free provision by the NHS, we can also arrange for the following healthcare services to be provided, these will be charged in addition to the weekly fees:
- chiropody
- optometry
- dentistry
- physiotherapy
- other privately arranged healthcare
- care staff accompaniment to regular medical appointments.
No upfront deposit is required at any of Anchor’s care homes to secure a room.
At Anchor we pride ourselves on offering a truly tailored approach to care and therefore need to fully understand your needs to provide you with an accurate fee estimate. Please call us to discuss your specific care needs today. Alternatively we welcome you to visit us to discuss your situation face-to-face.
Want more information on care home fees?
Learning about the different funding options available to you can also help you feel confident in your decisions. Anchor know that securing care home funding can sometimes appear a rather daunting task and so to help we have put together a free guide covering requesting assistance, top up fees and third-party payments.
Care home feesAt Willow Gardens we have a caring team of well qualified professionals, passionate about what they do and dedicated to ensuring our residents always feel confident that they can rely on a friendly face and helping hand 24-hours a day.
We encourage visits to Willow Gardens so you can meet our team and get a feel of what it would be like to live here. You will be able to look around, meet other residents, find out what goes on and ask any questions you may have. It is important to us that you make the right decision and are happy with your choice of new home.
Angela McCormack
Care Home Manager
At Willow Gardens we are dedicated to providing all residents with the right level of support and individually tailored care. We know choosing a care home can be difficult so are here to help answer all your questions.
Shelley Young
Deputy Manager
Welcome to Willow Gardens, our warm and friendly home in Yateley. We are all here to help answer any questions you may have about finding the right care for yourself or your loved ones and invite you to come and visit us any time.
A safe welcome
Staying safe
We only welcome new residents where it is completely safe to do so. Our home has whole-home testing, is well equipped and has a good stock of high-quality personal protective equipment (PPE).
Staying clean
We ensure a sterile environment with regular deep-cleaning and are committed to protecting everyone living and working in our home through robust infection control measures.
Staying in touch
We maintain regular contact with families and do everything we can to ensure residents have regular contact with those closest to them. We also offer virtual show rounds to those considering our home.
Useful information
To start your enquiry simply click 'Make Enquiry' and call us or complete an enquiry form.
We’ll provide you with full details of the home, along with any other information you’d like such as sample menus and activity schedules.
While we can’t currently invite you to visit in person, a member of our friendly team can offer you a virtual show round, a video call or a FaceTime appointment, where you can speak to them one-to-one and take a look around the home and any rooms that are available.
We’re keen to show you what daily life is like here and for you to meet the staff providing care. You can also see for yourself the measures we’ve put in place to keep residents safe.
If you wish to take your enquiry further, an assessment will take place to make sure we can meet your loved one’s care needs. This will be arranged in a safe way by the senior care management team at the home and may be conducted virtually or at a safe social distance with the staff member wearing the required PPE.
Ensuring residents’ safety and wellbeing is our absolute priority.
We’ll put together a comprehensive two-week settling-in programme with you and your loved one, designed entirely around their needs. This provides a dedicated package of one-to-one activities and support that minimises the potential for cross-infection. We’ll use this time to get to know each other and, most importantly, ensure there are plenty of opportunities to maintain regular contact with family and friends using the latest video call technology.
Our chef will arrange delicious meals to suit your loved one’s preferences and dietary requirements and discuss our menus going forward. And, from day one of moving in, our housekeeping teams make sure bedrooms and laundry services are tailored to their needs.
The home manager will discuss every area of moving-in with you in detail to make sure you and your loved one know exactly what to expect and feel confident and welcomed when they come to live with us.
Our homes were among the first in the country to take part in the government’s care home testing programme in July – and we’ve been regularly testing colleagues and residents since.
- All care home colleagues are routinely tested every week.
- All residents are tested on admission to the home and then routinely every 28 days.
With residents’ safety and wellbeing our absolute priority, we want to assure you that we’re doing everything possible to prevent coronavirus entering our homes.
Like any other infectious disease, coronavirus can be prevented from spreading with the right training, equipment and infection control measures.
We are well equipped and have good stocks of high-quality personal protective equipment (PPE) which complies with government requirements.
Our in-house team are highly trained and experienced in ensuring a clean and safe environment and committed to protecting everyone living and working in our home through the consistent use of infection control measures. These measures include regular hand washing, social distancing (and, where not possible, PPE is worn by colleagues), putting on clean uniforms upon arrival and the proper use of appropriate PPE.
As members of the British Institute of Cleaning Science (BICSc), we take cleaning and cleanliness extremely seriously. We use the highest-quality products and are following an enhanced programme of cleaning.
We’re pleased that, subject to public health and local restrictions, we’ve been able to facilitate visits in our gardens and external areas of our homes over the past few months.
And as we move towards winter, our teams are seeing how visits can be arranged within a designated room inside the home once full safety criteria – in accordance with Public Health England guidance – has been met.
Of course, this is all subject to changes in government guidance and local lockdown restrictions.
We’re also working hard to ensure visits can take place on compassionate grounds, with appropriate measures in place.
Each of our homes is different and you’ll have the opportunity to speak directly to the Manager of the care home you’re interested in.
In these challenging times we’ve invested significantly in technology – such as Skype and FaceTime– so you can stay in regular touch. And through a new app giving families and friends a simple and secure way to share messages, photos and videos.
During this difficult time, we’re keeping life as normal as possible so residents feel safe, secure, and happy. Which means your loved one can expect great fresh food, a wealth of activities and friendly company.
Residents continue to enjoy delicious, freshly-made meals every day, with a choice of menu daily, prepared by our expert catering teams.
Our creative activity programmes, developed by our in-house team of wellness coordinators, aims to keep residents as active and healthy as possible, should they wish to take part, ranging from person-centred activities to home-wide events.
Getting here
Willow Gardens
Oakleigh Square, Hammond Way, Yateley, Hampshire, GU46 7AG
For sat nav's please use – GU46 7UT
What's happening at Willow Gardens
Continuing to love later life
Our locations haven't let the current pandemic stop them from enjoying themselves and caring for one another. Many of our homes have found new, imaginative ways to stay connected.
Tips for staying connected with older loved ones
To mark National Grandparents Day and Silver Sunday, Anchor Hanover are sharing tips on ways you can stay connected with older loved ones during the pandemic.
Anchor Hanover celebrates Black History Month
This October we are marking Black History Month by celebrating accomplishments of colleagues and residents and honouring the contributions of Black Britons across history.
Celebrating older people this Silver Sunday
Around the country our care homes are holding events and parties on 4 October to mark Silver Sunday - a national day celebrating older people.
Anchor Hanover take part in National Inclusion Week 2020
Anchor Hanover continues to highlight the importance of inclusion in the workplace by taking part in National Inclusion Week for the fourth year.
Willow Gardens care home residents’ artwork on online art gallery
Artwork created by residents from Willow Gardens care home in Yateley are showcasing online as part of National Day of Arts in Care Homes today.
National Day of Arts in Care Homes
On Thursday 24 September we will be celebrating National Day of Arts in Care Homes. An event in partnership with the National Activity Providers Association (NAPA).
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